Customer Service Representative

2 weeks ago

St Charles, MO, United States Rx Systems Full time

Rx Systems, Inc. is currently seeking a Customer Service Representative. Rx Systems, Inc. is a climate-controlled facility, which is located in the Point West Industrial Park in St. Charles, MO. Our company has been specializing in pharmacy packaging and supplies since 1979. Employees at Rx Systems, Inc. have ample opportunity to grow within our company.

Job Summary

A Customer Service Representative (CSR) at Rx Systems handles inbound and outbound calls assisting customers and sales representatives with the entering of orders, inquiries, and resolving order issues such as call tags or claims. CSR act as a liaison providing information about Rx Systems products and services. We aim to give Rx Systems customers the best service possible.

Essential Duties

  • Respond to customer inquiries/requests received by phone, fax, e-mail or webstore.
  • Accurately input sales orders into the ERP system ensuring all information is correct.
  • Collaborate with various departments to ensure timely order fulfillment and delivery.
  • Resolve any issues that arise with customer orders (i.e. changes to orders, cancellations, returns, claim or discrepancies).
  • Any other duties determined by management.

Attendance

  • Attendance on-site required
  • This position is Monday- Friday 8:30am-5pm.

Candidate Requirements

Required skills/Abilities:

  • Effectively communicate with clients through the use of both listening and speaking skills. Speaking clearly and coherently is a must.
  • Solve the customer's problem as quickly as possible and in a manner that is as satisfactory to the client as possible.
  • Multitask while working. ie: must be able to speak to customers while typing notes and accessing information from databases.
  • Empathize with customer needs and have a service-oriented attitude.
  • Demonstrate ethical behavior.
  • Build positive team relationships.

Education and Experience:

  • Minimum of high school education or a GED is required.
  • 1-2 years' experience in customer service preferred.
  • Proficiency in Excel and Outlook.

Language skills: Must be able to read, speak and comprehend English.

Physical demands

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times on a random basis.

Apply Today

Ready to bring your customer service skills to a company that values your contribution? Submit your resume and take the first step toward joining the Rx Systems Family.

  • Customer Service Representative

    2 days ago

    St Charles, MO, United States Circle K Stores, Inc. Full time

    Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...

  • Customer Service Representative

    2 days ago

    St Charles, MO, United States Circle K Stores, Inc. Full time

    Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...

  • Customer Service Representative

    4 days ago

    St Charles, MO, United States Circle K Stores, Inc. Full time

    Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...

  • Customer Service Representative

    3 days ago

    St Charles, MO, United States No Leash Needed Full time

    This position requires some flexibility. Some shifts might be 4-hour or 8-hour shifts in the morning or evening. Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Full Time Customer Service Representative to assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part...

  • Customer Service Representative

    1 week ago

    St Charles, MO, United States No Leash Needed Full time

    This position requires some flexibility. Some shifts might be 4-hour or 8-hour shifts in the morning or evening. Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Full Time Customer Service Representative to assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part...

  • Customer Service Representative

    2 weeks ago

    St Charles, MO, United States No Leash Needed Full time

    This position requires some flexibility. Some shifts might be 4-hour or 8-hour shifts in the morning or evening. Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Full Time Customer Service Representative to assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part...

  • Customer Service Representative

    13 hours ago

    St Charles, MO, United States No Leash Needed Full time

    This position requires some flexibility. Some shifts might be 4-hour or 8-hour shifts in the morning or evening. Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Full Time Customer Service Representative to assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part...

  • Customer Service Representative 2-10pm

    2 days ago

    St Charles, MO, United States Circle K Stores, Inc. Full time

    Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Shift Availability Days - Evenings Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative,...

  • Customer Service Representative 2-10pm

    16 hours ago

    St Charles, MO, United States Circle K Stores, Inc. Full time

    Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Shift Availability Days - Evenings Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative,...

  • Customer Service Representative

    3 days ago

    St Louis, MO, United States QC Holdings-LendNation Full time

    Customer Service Representative LendNation is looking for an energetic, positive Part Time Customer Service Representative to join our team! This position will work at Store 1716 located at 709 N Tucker Blvd St Louis, MO 63101. The Customer Service Representative opportunity is a Part Time entry-level position that has great potential for the right person!...