Field Service Tech

A bit about us:

Since 1975, we have been a leader in delivering high-quality end-of-line packaging equipment and solutions. With a strong reputation for innovation, technical expertise, and outstanding customer service, we are committed to helping businesses succeed. Our team thrives on creativity and collaboration, consistently developing solutions that meet industry demands locally and globally.

Why join us?

+ Career development resources to expand your skills and expertise.
+ Inclusive, team-oriented culture where your ideas are valued.
+ Competitive health benefits package, 401(k), paid holidays, and opportunities for growth.
+ Modern, state-of-the-art facility in the Maplecrest Business Park, Kent, OH.

Job Details

Responsibilities -

+ Assemble, test, and adjust machine assemblies, with emphasis on electro-mechanical systems.
+ Install, adjust, and repair packaging equipment at customer facilities.
+ Train customer personnel and colleagues on proper equipment operation.
+ Troubleshoot and program basic electro-mechanical control systems.
+ Ensure adherence to all safety practices and company standards.
+ Monitor installation quality and compliance with guidelines.
+ Provide technical support remotely to resolve customer issues.
+ Maintain accurate service records and documentation.
+ Stay current on industry advancements and technical knowledge.
+ Travel extensively (up to 80%) to service and support customers across the U.S., Canada, and Mexico.

Qualifications -

+ Proven experience in field service, equipment installation, or repair.
+ Strong troubleshooting, testing, and technical repair skills.
+ Technical degree, certification, or equivalent experience preferred.
+ Proficiency with PCs, Windows OS, mobile tools, and diagnostic equipment.
+ Ability to read and work with color-coded wiring and low-voltage circuitry.
+ Flexible schedule with willingness to travel extensively.
+ Valid U.S. Driver's License with clean driving record.
+ Valid U.S. Passport required.
+ Physical ability to lift up to 50 lbs., climb ladders, and perform hands-on technical work.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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