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Client Services Associate

3 weeks ago

Atlantic City, NJ, United States HB Travels Full time

About the job Client Services Associate / Travel (Remote)

About Us:
We are a professional travel services organization dedicated to making trip planning simple, seamless, and stress-free. By working with trusted travel providers, we ensure clients receive high-quality service and personalized support for every journey.

Position Overview:
We are looking for detail-oriented and customer-focused individuals to join our team as Client Services Associates / Travel. In this role, you will assist clients with their travel needs, handle reservations, and provide exceptional service from start to finish.

Key Responsibilities:

  • Respond to client inquiries and assist with booking flights, hotels, cruises, and vacation packages
  • Provide accurate information on travel options, destinations, and policies
  • Manage reservations, itinerary changes, and special requests as needed
  • Deliver excellent customer service and maintain positive client relationships
  • Stay informed on travel promotions, updates, and industry trends
Qualifications:
  • Strong communication and interpersonal skills
  • Excellent organizational abilities and attention to detail
  • Comfortable working independently in a remote environment
  • Prior experience in travel, hospitality, or customer service is a plus (not required)
  • Passion for travel and helping others plan memorable experiences
What We Offer:
  • Remote work flexibility
  • Training and professional development resources
  • A supportive, collaborative team environment
  • Opportunities to grow within the travel industry
  • Access to travel perks and discounts (after training completion and eligibility)


Package Details