Customer Care Consultant

5 days ago

Springdale, OH, United States Jushi USA Full time

Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc. ") (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Consultant conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.

WHAT YOU WILL DO

    • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
    • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
    • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
    • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
    • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
    • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
    • Operate cash register, computer-based POS system, and cash drawer
    • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
    • All other job duties as assigned
WHAT WE ARE LOOKING FOR
    • High School diploma or General Education Development (GED) required
    • Associate or Bachelor's degree in any field preferred
    • Excellent computer, language and reasoning skills
    • Bilingual in Spanish preferred
    • Excellent multi-tasking skills over the phone
    • Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
    • Constantly perform desk-based computer tasks
    • Frequently sitting
    • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
    • Occasionally Twist/bend/stoop/squat, kneel/crawl


WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Customer Service Representative Part Time

    1 week ago

    Springdale, OH, United States Tailored Brands Inc Full time

    Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name...

  • Customer Service Representative Part Time

    2 weeks ago

    Springdale, OH, United States Tailored Brands Inc Full time

    Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name...

  • Shotpeen Special Process Owner

    6 days ago

    Springdale, OH, United States GE Aerospace Full time

    Job Description Summary Process engineer associated with shotpeen technology at ACSC. Focus areas include ownership of shotpeen programming, documentation for substantiating new repairs and problem-solving constraints for the rotating parts business. Executes standard operational/technical tasks typically subject to instructions and work routines. Job...

  • Shotpeen Special Process Owner

    18 hours ago

    Springdale, OH, United States GE Aerospace Full time

    Job Description Summary Process engineer associated with shotpeen technology at ACSC. Focus areas include ownership of shotpeen programming, documentation for substantiating new repairs and problem-solving constraints for the rotating parts business. Executes standard operational/technical tasks typically subject to instructions and work routines. Job...

  • Engineer - Infrared NDT Inspection

    4 days ago

    Springdale, OH, United States GE Aerospace Full time

    Job Description Summary This role supports the Ultrasonic, Infrared, and Eddy Current Inspection Team, which is part of the Aerospace Inspection Solutions (AIS) organization, based out of Springdale, OH. This team is responsible for designing, developing, validating, and deploying ultrasonic, infrared, and eddy current NDT inspection techniques for metal and...

  • Engineer - Infrared NDT Inspection

    7 days ago

    Springdale, OH, United States GE Aerospace Full time

    Job Description Summary This role supports the Ultrasonic, Infrared, and Eddy Current Inspection Team, which is part of the Aerospace Inspection Solutions (AIS) organization, based out of Springdale, OH. This team is responsible for designing, developing, validating, and deploying ultrasonic, infrared, and eddy current NDT inspection techniques for metal and...

  • (USA) Member Team Lead

    5 days ago

    Springdale, OH, United States Walmart Full time

    Position Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints...

  • (USA) Member Team Lead

    1 week ago

    Springdale, OH, United States Walmart Full time

    Position Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints...

  • (USA) Member Team Lead

    7 days ago

    Springdale, OH, United States Walmart Full time

    Position Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints...

  • (USA) Freight Flow Associate

    3 days ago

    Springdale, OH, United States Walmart Full time

    Position Summary... What you'll do... Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices Operates forklift following Company standards and guidelines by safely picking up moving placing and positioning...