Front Desk Agent
7 days ago
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations
Benefits:
- MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
- Paid Holiday for Full Time/Part Time - Upon hire
- Paid Time Off for Full Time/Part Time - 6 Months of Service
- Nationwide Employee Stay Discounts for Hotel Brand
- Greet and assist guests during arrival and departure
- Process payments and issuing room keys
- Respond promptly to guest questions and concerns
- Coordinate with housekeeping and maintenance
- Maintain accurate reservation records
Company Information
Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to Keystone at the Crossing, Lucas Oil Stadium, Bankers Life Fieldhouse, Indianapolis Zoo, Indiana State Museum and the Indiana State Fairgrounds. Also, the Indianapolis Motor Speedway, home of the Indy 500, and Grand Park Sports Campus are just a short drive away. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2025.
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