MOCI Process Specialist
7 days ago
Client : Heavy Machine Manufacturing Company
Duration : 1 Year
Location : East Moline, IL 61244.
Shift : 1st shift
Description
Major Purpose
Evaluates existing business processes, projects and/or initiatives; recommends business improvement opportunities. Leads the definition, development, and implementation of business process improvement projects and initiatives of moderate complexity. Assists with and/or leads resolution of business process issues and provides in-depth knowledge of business, processes and practices. Works without supervision while providing guidance to others. May serve as team lead or subject matter expert on a portion of the project.
Major Duties
Interpret the business need and identify solution recommendations to business problems at a business unit level.
Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Execute a communications plan within established internal communication systems and procedures.
Deliver stakeholder engagement activities to support the development of effective working relationships for projects and to identify and respond to stakeholder needs and concerns.
Carry out delegated activities to support the identification and evaluation of risks, issues, dependencies, and constraints associated with the project, as well as the design of mitigating solutions.
Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.
Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.
Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills, Abilities, Knowledge
- Data Collection and Analysis
- Verbal Communication
- Adaptive Mindset
- Analyze Alternatives and Recommend Solutions
- Computer Skills
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Planning and Organizing
- Policy and Procedures
- Prioritizing
- Project Risk and Issue Management
- Analyze Current State / AS-IS State
- Business Case Contribution
- Business Requirements Analysis
- Commercial Acumen
- Define Future State / TO-BE State
- Negotiation
- Project Change Management
- Project Communications Management
- Project Tracking and Reporting
- Review and Reporting
- Risk Modeling
- Stakeholder Expectation Management
- Bachelor's Degree or Equivalent Level
- Experienced practitioner able to work unsupervised (13 months to 3 years)
- Basic experience of coordinating the work of others (4 to 6 months)
- As a MOCI Process Specialist for Client, you will collaborate with UX, POs, Internal Customers and Development Teams to manage implementations, data needs, and lead cross product UAT. Provides management/leadership or consultation designed to manage or improve and implement projects and test scenarios that are moderately complex and/or sensitive in scope. Typically involves multi-unit or division impact.
- Work with experienced work teams to discover and implement large strategic objectives focused on business growth, process/product improvement, or customer/channel partner development.
- Participate, lead, or consult in the project planning process and ensure the project gains necessary management approval.
- Ensure projects are developed with realistic outcomes, business objectives, and customer satisfaction targets.
- Monitor ongoing project/program status and maintain communications with business unit leadership and stakeholders.
- Lead cross-product testing, including consulting development teams on automated testing scenarios.
- Maintain test data for data consumers.
- Train users on complex new functionality.
- Assist with UX mock-up creation.
- Assist with audit reporting and system security needs.
- Analyze feedback from end users to improve automated and integration test scenarios.
- 2+ years' experience working with a broad cross-section of users
- 1+ years' experience writing queries and using data tools (SQL, Python, DataBricks, Tableau, etc.)
- Communication skills across test writing, email, MS Office, and virtual training
- Project management experience in small-scale projects (≤5 people, 1-2 disciplines/facilities)
- Self-motivated, organized, customer-focused
- Excellent interpersonal, negotiation, and conflict resolution skills
- Ability to work flexible schedules for global business needs
- Fluent in English (verbal and written)
- Willingness to travel (domestic/international) up to 10%
- Expert knowledge of MOCI and MOCI integrations
- Experience working in multicultural teams
- Knowledge of Enterprise Product Delivery Process (EPDP)
- Experience with Microsoft SharePoint
#ZR
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