Admissions Evening Clinical Supervisor
2 weeks ago
Location: Eagleville, PA
Organization: Eagleville Hospital
About Us:
Eagleville Hospital is an independent, non-profit treatment and educational organization that has been serving the community for more than a century. We provide compassionate, evidence-based care for individuals facing stigmatized illnesses such as substance use disorders and behavioral health challenges. Our team is driven by a mission to make high-quality care accessible and transformative for all.
Position Summary:
Eagleville Hospital is seeking a skilled and compassionate Evening Clinical Supervisor for our Admissions Department. This position reports to the Admissions Manager and is responsible for supervising second and third shift staff, overseeing the assessment process, and ensuring efficient patient flow. The Evening Clinical Supervisor acts as a key liaison across departments to facilitate safe and timely admissions and supports ongoing marketing and referral activities.
Key Responsibilities:
- Provide leadership, supervision, and task delegation for evening and overnight Admissions staff.
- Serve as the point of contact for any admissions-related concerns or escalations.
- Review ASAM assessments conducted by staff; perform assessments when needed.
- Complete insurance pre-certifications and county funding paperwork as required.
- Direct patient flow to minimize delays and maintain patient safety during the admissions process.
- Support high-volume times by performing Intake Specialist duties when necessary.
- Maintain communication with the Admissions Manager regarding daily bed availability and patient scheduling.
- Coordinate step-downs, transfers, and discharges using the Netsmart EMR system.
- Act as liaison for referral sources and support marketing efforts.
- Maintain working knowledge of insurance guidelines and county protocols.
- Collaborate with departments including Patient Accounts, Nursing, Psychiatry, Medical, Clinical, and Transportation to ensure a smooth intake process.
- Assist with staff performance evaluations and coaching.
- Uphold patient confidentiality and demonstrate a consistently professional and empathetic attitude.
- Perform other related duties as assigned.
Eagleville Hospital is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.
Educational Requirements
Master's degree required, LSW or LCSW preferred. Must have a minimum of 2 years' experience working in a behavioral health facility in admissions and ASAM experience. Previous use of myAvatar NX EMR preferred but not required.
Qualifications
Certified to perform ASAM assessments. Prior experience working in admissions at a behavioral health facility. Prior experience working with insurance companies to complete precertification for treatment.
Physical Requirements
Will be required to move between buildings to bring admissions to the units.
Assist in moving patient belongings which may include lifting or pushing a cart.
Work Environment
Work in normal ventilated office setting.
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