Patient Accounts Rep II

4 days ago


St Louis, MO, United States BJC HealthCare Full time

City/State: Saint Louis, Missouri

Categories: Financial Services

Job Status: Full-Time

Req ID : 99500

Pay Range: $17.75 - $25.56 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)

Additional Information About the Role

BJC HealthCare is seeking an experience patient accounts representative for our credits and refunds team

If you have experience with insurance denials, credits or refunds, apply today

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff.

Responsibilities

  • Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.

  • Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.

  • Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.

  • Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment.

  • Works with assigned payors and assist in the communication of identified payor issues for remediation efforts.

Minimum Requirements

Education

  • High School Diploma or GED

Experience


  • Patient Access Rep II

    2 weeks ago


    St Louis, MO, United States BJC HealthCare Full time

    Additional Information About the Role Barnes Jewish is looking to hire a Patient Access Rep II for their Outpatient Department. Apply Today! Additional Preferred Requirements Monday- Friday 9Am -6:30 PM No weekends or holidays Daily Pay Preferred Experience: EPIC and Patient Scheduling experience OverviewBJC HealthCare is one of the largest nonprofit...

  • Patient Access Rep II

    2 weeks ago


    St Louis, MO, United States BJC HealthCare Full time

    City/State: Saint Louis, Missouri Categories: Patient Access Job Status: Full-Time Req ID : 101432 Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) Additional Information About the Role Barnes Jewish is looking to hire a Patient Access Rep II for their Outpatient Department. Apply...


  • St Louis, MO, United States Rep-Lite Full time

    Business Development Representative – Healthcare Solutions (Service-Based Sales) Full-Time | Competitive Base + Uncapped Commission | Growth-Focused Company About the Role We’re looking for a driven and consultative Business Development Representative to join our growing healthcare solutions team. This role is ideal for sales professionals who thrive...


  • St Louis, MO, United States Rep-Lite Full time

    Business Development Representative – Healthcare Solutions (Service-Based Sales) Full-Time | Competitive Base + Uncapped Commission | Growth-Focused Company About the Role We’re looking for a driven and consultative Business Development Representative to join our growing healthcare solutions team. This role is ideal for sales professionals who thrive...

  • Patient Service Rep

    2 days ago


    St Louis, MO, United States Mercy Full time

    Find your calling at Mercy! The Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of...

  • Implant Sales Rep

    1 week ago


    St Louis, MO, United States Nuvia Dental Implant Center Full time

    Nuvia Dental Implant Center is growing fast and hiring for Implant Sales Reps in our St. Louis, MOCenter! Our Top Reps Make $100k - $250k/year Top performers, making $16,000 -$20,000/month in commission $50k Base salary Premium commission structure Comprehensive benefits package Elite sales training 4-7 warm leads a day Over 7,000 5-star Google reviews - A+...

  • Patient Service Rep

    4 days ago


    St Louis, MO, United States BJC HealthCare Full time

    City/State: Saint Louis, Missouri Categories: Support Services Job Status: Full-Time Req ID : 101337 Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) Additional Information About the Role 40 hours per week Dayshift Monday-Friday 7:30am-4:00pm No weekends or holidays! Epic...

  • Patient Service Rep

    1 week ago


    St Louis, MO, United States BJC HealthCare Full time

    City/State: Saint Louis, Missouri Categories: Support Services Job Status: Full-Time Req ID : 101337 Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) Additional Information About the Role 40 hours per week Dayshift Monday-Friday 7:30am-4:00pm No weekends or holidays! Epic...


  • St Louis, MO, United States Washington University in St. Louis Full time

    DetailsClient Name Washington University - 4500 Forest Park Avenue Job Type Local Offering Allied Profession Patient Care Tech Specialty Clinic Job ID 17463782 Job Title Patient Care Associate II Weekly Pay $900.0 Shift DetailsShift 5x8 Days Scheduled Hours 40 Job Order DetailsStart Date 11/10/2025 End Date 02/10/2026 Duration 13 Week(s) Job Description A...


  • St Louis, MO, United States Washington University in St. Louis Full time

    DetailsClient Name Washington University - 4500 Forest Park Avenue Job Type Local Offering Allied Profession Patient Care Tech Specialty Clinic Job ID 17463782 Job Title Patient Care Associate II Weekly Pay $900.0 Shift DetailsShift 5x8 Days Scheduled Hours 40 Job Order DetailsStart Date 11/10/2025 End Date 02/10/2026 Duration 13 Week(s) Job Description A...