Automotive Service Technician

Are you ready to jumpstart your career in the automotive industry? At Premium Velocity Auto/Jiffy Lube (PVA), you don't need any prior automotive experience Bring your customer service skills and collaborative spirit to a dynamic field—we'll provide you with all the training you need

We are actively seeking Service Technicians who are passionate about delivering top-notch service and ensuring customers feel secure in the safety of their vehicles. At PVA, we value reliable individuals with a growth mindset who are dedicated to customer satisfaction. While automotive experience is not necessary, a background in customer service or sales is preferred.

Why Join Us?

• Boost your payrate within the first 60 days
• Receive paid training along with bonus incentives upon completion.
• Engage in cross-training across various roles to enhance your earning potential.
• Explore various career paths for limitless growth opportunities in both Automotive and Management.

Your safety and that of our customers is our top priority

• Enjoy unique benefits like legal and financial advice, employee discounts on parts and services, plus access to exclusive discounts for everyday purchases.
• Receive competitive Medical, Vision, Dental, and employer-funded Life Insurance, along with FSA/DCFSA options and paid time off for personal and family care.

*Benefits listed are for full-time employees.

Job Responsibilities:

• Offer unbiased recommendations tailored to clients' needs based on manufacturer guidelines and technicians’ evaluations.
• Efficiently service customers, prioritizing safety above all.
• Clean and sanitize vehicle interiors along with windshield cleaning upon customer arrival.
• Conduct preventative maintenance tasks such as oil and filter changes, fluid level refills, and inspection of lights, wiper blades, brakes, and tires, adhering to J Team Service Standards (JTSS).
• Perform various automotive maintenance tasks including engine, transmission, axles, steering and suspension, brakes, electrical systems, and more.
• Carry out multi-point inspections to ensure vehicles meet emission standards and maintain proper documentation.
• Participate in ongoing training and adhere to safety standards, OSHA, and state regulations.
• Engage in marketing events and promotions.
• Maintain customer and service records while participating in inventory management.
• Conduct minor building maintenance and housekeeping tasks.
• Foster customer loyalty through quality work, confirming guest satisfaction, and encouraging repeat visits.

Requirements:

• Commitment to safety policies and procedures.
• Ability to thrive in a team-oriented environment.
• Willingness to undergo training with an open mind.
• Physical stamina to stand for extended periods and lift over 50 pounds.
• Capability to bend, stoop, reach, crawl, and manage stairs.
• Comfortable working in both indoor and semi-outdoor settings.
• Must be authorized to work in the US without sponsorship.

Qualifications:

• All levels of automotive service and repair experience are welcome.
• A valid Driver's License is highly preferred.
• A state Motor Vehicle Inspector License is preferred.
• Experience in face-to-face customer service or sales is advantageous.
• Excellent communication and customer service skills are essential.
• Strong listening and reasoning abilities to understand guest needs.
• Confidence in handling objections and a positive, energetic demeanor that welcomes guests.
• A solid teamwork mentality.
• Ability to perform effectively in a fast-paced environment while juggling multiple tasks.

Benefits:

• Comprehensive employer/employee funded medical plans, prescription drug coverage, and telemedicine options.
• Employer funded life insurance.
• Paid time off available.
• 401(k) matching program.
• Bonus opportunities for completed training modules.
• Employee discounts on parts and services.
• Additional benefits may include:
  • Dental and/or vision plans.
  • Life insurance and/or accident coverage.
  • Short-term and long-term disability plans.
  • Critical illness or hospital indemnity insurance.
  • Flexible spending accounts (FSA) and dependent care options.
  • Value-added services like Employee Assistance Program and travel assistance.

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto is an equal opportunity employer and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.