Member Service Representative

4 days ago

Greenbelt, MD, United States Lafayette Federal Credit Union Full time

Job Type

Full-time

Description

NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.
Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 and 2025 award
We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.

  • Do you have a passion for people and value friendly, welcoming interactions?
  • Do you value helping people find solutions to their needs?
  • Are you looking for an entry-level career that will position you to learn and grow in the financial services industry?
If so, then Lafayette Federal may have the perfect opportunity for you We are currently seeking a Member Service Representative to join our dynamic team

About us:

Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also received national recognition by S&P Global' s Top Performing Credit Union's

Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.

Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.

Requirements

About the role:

The Member Service Representative is not your typical teller role. You will be joining a dynamic team focused on providing credit union members with an unparalleled customer service experience. As a Member Service Representative, you will be empowered to do what's right for the member because you have a passion for helping others succeed.

A day in the life of a Member Service Representative will include:
  • Processing all transactions for members, in person or via telephone including deposits, withdrawals, loan payments, cash advances and transfers.
  • Give prompt, efficient, and accurate service in the processing of all transactions such as opening of new checking/savings accounts, direct deposits, ATM cards, CD/IRA/Money Markets.
  • Cross-selling and promoting Credit Union products and services.
Our ideal candidate will have entry-level banking and/or retail experience with cash handling, customer service experience, strong verbal communication, and understands the importance of maintaining confidentiality, privacy and professionalism as a front-line representative of our institution.

Top benefits or perks:

Joining Lafayette Federal comes with perks to support you in your personal and professional journey.

We provide employees with a generous benefits package including:
  • Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
  • Fully funded deductible (HMO Plan)
  • 401k employer matching contribution
  • Income protection with life insurance, short and long-term disability
  • Paid time off, holiday leave and birthday leave
  • Educational assistance
  • Commuter benefits program and more

Pay: $38,662 - $45,000 annually (or $18.69 - 21.63/hr) depending on experience and qualifications .

Location:

This position will be located in Greenbelt, MD

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer

*EOE/AA/DISABILITY/VETERAN

Salary Description

$38,662 - 45,000 Annually (or $18.59 - 21.63/hr)

  • Commercial Insurance Customer Service Representative

    6 days ago

    Greenbelt, MD, United States Bozzuto Full time

    At Bozzuto, every team member shares a deep commitment to doing good for those around us We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it's the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents...

  • Board Member

    1 week ago

    Greenbelt, MD, United States BE | UNLIMITED Full time

    A Call for Board Members! Do you have a wealth of knowledge to share but need a platform to do so? Are you looking for a way to build your community and your resume with the skills you have? BeUnlimited is currently seeking board members who can add value to our team such as: Marketing Coordinator Grant writer Business Developer (who can establish a...

  • Board Member

    4 days ago

    Greenbelt, MD, United States BE | UNLIMITED Full time

    A Call for Board Members! Do you have a wealth of knowledge to share but need a platform to do so? Are you looking for a way to build your community and your resume with the skills you have? BeUnlimited is currently seeking board members who can add value to our team such as: Marketing Coordinator Grant writer Business Developer (who can establish a...

  • Board Member

    5 days ago

    Greenbelt, MD, United States BE | UNLIMITED Full time

    A Call for Board Members! Do you have a wealth of knowledge to share but need a platform to do so? Are you looking for a way to build your community and your resume with the skills you have? BeUnlimited is currently seeking board members who can add value to our team such as: Marketing Coordinator Grant writer Business Developer (who can establish a...

  • Case Manager

    7 days ago

    Greenbelt, MD, United States service coordination Full time

    **Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community - people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others! Why...

  • Case Manager

    2 days ago

    Greenbelt, MD, United States service coordination Full time

    **Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community - people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others! Why...

  • Case Manager

    2 weeks ago

    Greenbelt, MD, United States service coordination Full time

    **Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community - people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others! Why...

  • Case Manager

    1 week ago

    Greenbelt, MD, United States service coordination Full time

    **Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community - people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others! Why...

  • Case Manager

    1 week ago

    Greenbelt, MD, United States service coordination Full time

    **Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community - people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others! Why...

  • Experienced Automotive Service Advisor

    2 days ago

    Greenbelt, MD, United States Group 1 Auto Full time

    OverviewHonda of GreenbeltCONSIDER A CAREER WITH US!Honda of Greenbelt is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our growth, we are looking for a Quality, Experienced Automotive Service Advisor with our Quality Dealership representing the Quality Honda Product! Our Service Advisor should be...