Senior Software Architect

About Us

Since 1989, SHI International Corp. has empowered organizations to harness the power of technology. Growing consistently, we proudly stand as a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide depend on SHI's unique concierge approach to navigate their technology journeys. Our employees, numbering 7,000, are the heart of our operations. By joining our team, you will benefit from:

• A strong commitment to diversity as the largest minority- and woman-owned enterprise in the U.S.
• Ongoing professional development and leadership opportunities.
• Comprehensive health, wellness, and financial benefits, providing peace of mind for you and your loved ones.
• State-of-the-art facilities and essential technology to succeed in our offices or remotely.

Job Summary

SHI is searching for an innovative and seasoned Software Architect to steer the architecture and future enhancements of our eCommerce platform. This pivotal role is suited for those with extensive hands-on experience in crafting, scaling, and optimizing intricate eCommerce systems. You will define the architectural vision, promote technical excellence, mentor engineers, and work collaboratively across teams to ensure our eCommerce platform is robust, scalable, secure, and primed for innovation.

This opportunity is remote.

Role Description

• Architect & Design: Own the comprehensive architecture for SHI's eCommerce platform, ensuring alignment with business goals, scalability, security, and superior customer experience.
• Technical Leadership: Establish and advocate engineering standards, design patterns, and architectural best practices to raise the standard for clean code, maintainability, and system resilience.
• eCommerce Expertise: Utilize your knowledge of eCommerce platforms (shopping cart, payment, catalog, order management, search, personalization, etc.) to guide system design and modernization initiatives.
• Cross-Functional Collaboration: Collaborate with product managers, senior engineers, security, DevOps, and business stakeholders to transform business needs into technical strategies and deliver impactful solutions.
• Mentorship & Influence: Mentor and coach engineers and architects across various teams, guiding technical discussions, providing architectural reviews, and fostering architectural thinking.
• Strategy & Road Mapping: Formulate and continually refine the architectural roadmap for the eCommerce platform, balancing technical debt, innovation, and feature delivery.
• Continuous Improvement: Identify and implement new patterns, practices, and technologies to enhance platform quality, developer efficiency, and business agility.
• Documentation & Communication: Create and maintain high-quality architecture documentation, diagrams, and technical standards, tailored for both technical and non-technical audiences.
• DevOps & Cloud-Native: Guide cloud adoption, CI/CD practices, observability, ensuring the platform is reliable, maintainable, and cost-effective.
• Foster a high-performance development environment to enhance team efficiency, testing, and integration.
• Act as a key contributor for design choices and establish technical and coding standards for software development.
• Lead the software design process based on functional requirements from product teams, customers, and internal stakeholders.
• Consult with project teams and end users to identify and analyze application requirements.
• Design, develop, implement, and deploy new and existing software solutions with a focus on Cloud platforms (Azure, AWS).
• Troubleshoot, identify, and resolve bugs in existing software, designing and releasing fixes as needed.
• Drive continuous improvement of the Software Development Life Cycle and DevOps processes.
• Lead in the creation and maintenance of technical documentation, architecture diagrams, and visualizations.
• Serve as a technical leader by teaching, mentoring, and advancing the organization’s software development practices.

Behaviors and Competencies

• Documentation: Capable of managing complex documentation projects, collaborating with multiple stakeholders, ensuring compliance with regulatory and organizational standards.
• Communication: Proficient in conveying complex ideas to diverse audiences, facilitating effective communication amongst teams, and mentoring others in communication skills.
• Presenting: Skilled in using visual aids and persuasive techniques to enhance presentations and engage audiences.
• Adaptability: Able to guide others through change and foster a culture that is open to new directions.
• Collaboration: Takes ownership of team initiatives, promoting a collaborative environment where all members feel valued and heard.
• Initiative: Proactively addresses challenges, embraces ownership of complex initiatives, and champions innovative ideas.
• Time Management: Effectively manages time, accurately estimates task durations, and assists others in improving time management skills.
• Problem-Solving: Takes ownership of complex problem-solving initiatives, collaborates with others to find solutions, and drives successful outcomes.
• Prioritization: Takes charge of complex task management, ensuring team alignment on priorities to enhance efficiency.
• Analytical Thinking: Employs advanced analytical techniques to solve intricate problems and communicate insightful solutions effectively.

Skill Level Requirements

• Intermediate ability to create clear and effective technical documentation.
• Intermediate understanding of web application functionality, security measures, and best development practices for robust solutions.
• Intermediate skills in designing, developing, and integrating APIs for seamless communication between software applications.
• Intermediate expertise in designing, creating, and maintaining databases for efficient data management.
• Intermediate capability to implement and manage DevOps practices, enhancing collaboration between development and operations.
• Intermediate understanding of structured practices and workflows in the SDLC, from requirements gathering to deployment.

Other Requirements

• Completed Bachelor's Degree or equivalent relevant experience.
• At least 5 years of experience in software development.
• At least 5 years of experience with DevOps methodologies.
• At least 5 years of experience with C#, React, JavaScript, SQL.
• Willingness to travel 10% of the time.

The estimated annual pay range for this position is $150,000 - $200,000, which includes base salary and bonus, contingent on job-related knowledge, skills, experience, and market location. Benefits may include medical, vision, dental, 401K, and flexible spending options.

We are an Equal Employment Opportunity employer, committed to diversity and inclusion.