IT Intern

2 weeks ago

Columbus, OH, United States Ohio Department of Commerce Full time
Responsibilities

Under supervision and guidance, the IT Intern will:
  • Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation.
  • Support the Change Management process by helping track and log change requests.
  • Contribute to Disaster Recovery documentation and preparation activities.
  • Help update audit and compliance checklists, logs, and supporting records.
  • Participate in team meetings, record meeting notes, and follow up on assigned tasks.
  • Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management.
  • Provide general support to ongoing IT initiatives as needed.
Preferred Skills (not required):
  • Exposure to IT service management tools (ServiceNow, ticketing systems).
  • Coursework or experience in project management, cybersecurity, or data analysis.
  • Ability to work independently with direction.
  • Strong organizational skills and attention to detail.
Qualifications

Minimum Qualifications
  • Currently enrolled in (or recently completed) a college program in Information Technology, Business, or related field.
  • Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook.
  • Strong written and verbal communication skills.
  • Interest in IT systems, process documentation, or enterprise operations.

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