Automotive Service Advisor

1 week ago

Columbia, SC, United States Mills Auto Group Full time

Classic Ford Lincoln of Columbia is seeking a high performing customer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we’d love to talk to you

Our family-oriented, well-established dealership is expanding, and we provide unmatched career growth, industry-leading pay, and a culture that values and rewards excellence. If you have a proven record of top performance, be prepared to provide performance reports showcasing your productivity, performance, and customer satisfaction (CSI)—we believe in rewarding results

We offer a temperature-controlled shop and a team-oriented environment. If you’re passionate about creating a unique and positive experience for customers, this is the opportunity for you.

What We Offer
  • Daily cash spiffs
  • Comprehensive Benefits: Health, Dental, and Medical coverage
  • Financial Security: 401(k) retirement plan
  • Work-Life Balance: Paid time off and flexible scheduling
  • Career Growth: Opportunities to grow within a family-owned organization that promotes from within
  • Relocation Allowence
Key Responsibilities
  • Maintain manufacturer training and knowledge.
  • Warmly greet customers upon arrival and obtain their vehicle information
  • Accurately document vehicle symptoms as described by customers
  • Provide maintenance recommendations based on age, mileage, and service history
  • Prepare detailed cost estimates for labor and parts
  • Communicate repair progress to customers and maintain regular updates
  • Verify final invoices align with services performed
  • Explain all completed work and associated charges to customers
What We’re Looking For
  • Proven Success: A track record of delivering exceptional customer satisfaction
  • Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required
  • Energy and Drive: A high level of enthusiasm and a commitment to excellence
  • Integrity: A professional demeanor and strong ethical standards
  • Growth-Oriented: A desire for a long-term career with opportunities for advancement
Why Join Mills Auto Group?

As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career.

If you’re ready to join a dealership that values its employees and customers alike, apply now to Classic Ford Lincoln of Columbia.

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