OTR Brokerage Operations Specialist

1 week ago

Duluth, GA, United States Geniezip USA, LLC. Full time

Responsibilities:

  • 1. Fleet Dispatching & Routing
    • Assign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities.
    • Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.
    2. Real-Time Operational Monitoring
    • Monitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance.
    • Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed.
    • Provide timely and accurate status updates to customers and internal sales teams.
    3. Relationship Management & Communication
    • Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.
    • Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required.
Qualifications:
  • Experience: Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred) .
  • Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.
  • Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.

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