Patient Services Coordinator

7 days ago

North Vernon, IN, United States PT Solutions Physical Therapy Full time
Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers-ensuring every step of the care journey is seamless, efficient, and supportive.

In this role, you'll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need-quickly and confidently.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025

Clinic Address:

Jennings

301 Henry Street

North Vernon, Indiana 47265

United States

What You Will Get

In addition to the standard benefit offering, you can expect to receive:
  • Competitive compensation with ability to earn performance-based incentives
  • Professional development through strategic internal platforms
  • Opportunity for career progression with a nationwide physical therapy practice
  • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
  • Reimbursement for endurance race entry fees
Your Responsibilities as a Patient Service Coordinator
  • Reconcile patient payments and units billed while following HIPAA guidelines
  • Follow appropriate processes for Insurance Verification and/or benefits management
  • Obtain authorization and/or prior authorization
  • Over the counter collections and reconciliation of all charges weekly and monthly
  • Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • 1-2 years of customer service experience (experience with healthcare preferred).
Schedule
  • Full Time- clinic hours: 7am-7pm

Compensation

Pay Range: $16.75-19 (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

A Mission That Moves Us

At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.

Join us and transform care. Let's go further together.

Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions

Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.

We are an equal opportunity employer and welcome all qualified candidates to apply.

  • Patient Care Coordinator

    1 day ago

    North Vernon, IN, United States Smile Brands Full time

    Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...

  • Patient Care Coordinator

    5 days ago

    North Vernon, IN, United States Smile Brands Full time

    Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...

  • Customer Service Representative

    2 days ago

    North Vernon, IN, United States R1 Full time

    Location: Ascension St. Vincent Jennings Shift Hours: PRN,(as needed) required to work 48 hours a month, 24 hours on call, Support all sister sites R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the...

  • Customer Service Representative

    3 days ago

    North Vernon, IN, United States R1 Full time

    Location: Ascension St. Vincent Jennings Shift Hours: PRN,(as needed) required to work 48 hours a month, 24 hours on call, Saturday/Sunday coverage 11:30pm to 7:00am support all sister sites R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical...

  • Customer Service Representative

    2 weeks ago

    North Vernon, IN, United States R1 Full time

    Location: Ascension St. Vincent Jennings Shift Hours: PRN,(as needed) required to work 48 hours a month, 24 hours on call, Saturday/Sunday coverage 11:30pm to 7:00am support all sister sites R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical...

  • Customer Service Representative

    2 weeks ago

    North Vernon, IN, United States R1 Full time

    Location: Ascension St. Vincent Jennings Shift Hours: PRN,(as needed) required to work 48 hours a month, 24 hours on call, Saturday/Sunday coverage 11:30pm to 7:00am support all sister sites R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical...

  • Customer Service Representative

    2 weeks ago

    North Vernon, IN, United States R1 Full time

    Location: Ascension St. Vincent Jennings Shift Hours: PRN,(as needed) required to work 48 hours a month, 24 hours on call, Saturday/Sunday coverage 11:30pm to 7:00am support all sister sites R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical...

  • Customer Service Representative

    1 week ago

    North Vernon, IN, United States R1 Full time

    Location: Ascension St. Vincent Jennings Shift Hours: PRN,(as needed) required to work 48 hours a month, 24 hours on call, Saturday/Sunday coverage 11:30pm to 7:00am support all sister sites R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical...

  • Patient Care Technician

    2 weeks ago

    North Vernon, IN, United States Ascension Full time

    Details Department: Emergency Department Schedule: PRN, rotating schedule; every Friday with mostly day shifts Hospital: Ascension St. Vincent Jennings Location: North Vernon, IN Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee...

  • LTSS Service Coordinator-Clinician

    2 weeks ago

    Mt Vernon, IN, United States Elevance Health Full time

    LTSS Service Coordinator-Clinician Sign On Bonus $2,500 Schedule: Monday-Friday 8am-5pm EST Location : Candidates must be located in one of the following counties: Gibson, Perry, Posey, Spencer, Vanderburg, or Warrick. Field : This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as...