Office Manager

2 weeks ago

Covina, CA, United States Matt Davenport - State Farm Agent Full time
Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
ROLE DESCRIPTION:As Office Manager - State Farm Agent Team Member with Matt Davenport - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Matt Davenport - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
    Highly organized and detail-oriented
  • Experience in customer service required
  • Experience in managing customer service preferred
  • Experience in sales preferred
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment
  • Able to obtain Property and Casualty License
  • Able to obtain Life and Health License
BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Health benefits
  • Growth potential/opportunities for advancement within my agency
Compensation: $75,000.00 - $120,000.00 per year

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it If you want to work in an environment that is fun, challenging, and rewarding, then Matt Davenport - State Farm Agent may be the right fit for you If you want to make an impact, see immediate success, we could be the place for you
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • I am a proud graduate of Azusa Pacific University.
  • Additional languages spoken: Spanish

We look forward to speaking with you

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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