Front Desk Customer Service

1 week ago


Rochester, NY, United States The Victors Gymnastics Center Full time

Benefits:

401(k)

401(k) matching

Employee discounts

Tuition assistance

🌟 Now Hiring: Customer Service Representative

The Victors Gymnastics

The Victors Gymnastics is seeking a reliable and organized Customer Service Representative to join our front desk team. This position plays a key role in creating a positive experience for our families, athletes, and staff.

🖥️ Position Responsibilities

Greet families and athletes in person and over the phone

Answer and direct phone calls professionally

Assist parents, athletes, and staff with questions regarding classes, schedules, billing, and events

Perform daily computer-based tasks, including registrations and account management

Maintain accurate records with strong attention to detail

Support smooth front desk operations in a fast-paced environment

🧠 Required Skills & Qualifications

Strong computer knowledge is a must

Comfortable answering phones and speaking with customers

Ability to handle questions and concerns from parents, athletes, and staff with professionalism

Highly organized with excellent attention to detail

Quick to learn new systems and procedures

Ability to multitask and stay calm under pressure

Experience with iClassPro is a plus, but not required

🕒 Availability Required

Applicants must be available:

Monday, Wednesday, Friday: 4:00–8:30 PM

Up to two Saturdays per month: 9:00 AM–1:00 PM

💙 Why Work at The Victors?

Be part of a supportive, family-oriented gym

Work in a positive, team-focused environment

Play an important role in supporting our athletes and families

👉 Ready to Apply?

If you are organized, dependable, and enjoy working with people in a busy, energetic setting, we would love to hear from you



  • Rochester, NY, United States Goldfish Swim School Full time

    Make waves and pave the way for your career! At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hardwork and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal...


  • Rochester, NY, United States Greater Rochester Habitat for Humanity Full time

    Front desk volunteers play an essential role at Greater Rochester Habitat for Humanity in interacting with community members and creating a welcoming environment! You will greet visitors, answer phone calls, direct individuals to staff members, and assist with other tasks as needed. Volunteers must be at least 16 years old, friendly and eager to help, and...


  • Rochester, NY, United States Greater Rochester Habitat for Humanity Full time

    Front desk volunteers play an essential role at Greater Rochester Habitat for Humanity in interacting with community members and creating a welcoming environment! You will greet visitors, answer phone calls, direct individuals to staff members, and assist with other tasks as needed. Volunteers must be at least 16 years old, friendly and eager to help, and...


  • Rochester, NY, United States RIT Inn and Conference Center Full time

    Why should you work for Gunther & Associates, LLC? - Competitive compensation package - Full benefits package - Flexible scheduling - Extensive training and opportunities to advance - Free employee parking SUMMARY The Ambassador is a primary contact at 175 Jefferson. The Ambassador is responsible for providing all visitors with friendly, enthusiastic, and...


  • Rochester, NY, United States RIT Inn and Conference Center Full time

    Why should you work for Gunther & Associates, LLC? - Competitive compensation package - Full benefits package - Flexible scheduling - Extensive training and opportunities to advance - Free employee parking SUMMARY The Ambassador is a primary contact at 175 Jefferson. The Ambassador is responsible for providing all visitors with friendly, enthusiastic, and...


  • Rochester, NY, United States True North Hotel Group Full time

    True NorthHotel Group, an award-winning management and development company, is seeking a Front Desk Associate tojoin our team at the Hampton Inn & Suites in Rochester, NY. We offer awesome benefits and a great family culture. RESPONSIBILITIESGreets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas. Responds to...


  • Rochester, NY, United States Regional Transit Service Full time

    Customer Service Representative Part-Time Apply Now! Back to search Location: Rochester, NY Department: Customer Service Posted: 1/15/2026 Location Name: RTS Monroe Wage Max: 19.82 Hourly Wage Min: 19.82 Hourly Position Type: Part Time Shift: See Posting Details Company Information: Regional Transit Service (RTS) is a regional transit authority established...


  • Rochester, NY, United States Regional Transit Service Full time

    Customer Service Representative Part-Time Apply Now! Back to search Location: Rochester, NY Department: Customer Service Posted: 1/15/2026 Location Name: RTS Monroe Wage Max: 19.82 Hourly Wage Min: 19.82 Hourly Position Type: Part Time Shift: See Posting Details Company Information: Regional Transit Service (RTS) is a regional transit authority established...


  • Rochester, NY, United States Regional Transit Service Full time

    Customer Service Representative Part-Time Apply Now! Back to search Location: Rochester, NY Department: Customer Service Posted: 1/15/2026 Location Name: RTS Monroe Wage Max: 19.82 Hourly Wage Min: 19.82 Hourly Position Type: Part Time Shift: See Posting Details Company Information: Regional Transit Service (RTS) is a regional transit authority established...


  • Rochester, NY, United States Regional Transit Service Full time

    Customer Service Representative Part-Time Apply Now! Back to search Location: Rochester, NY Department: Customer Service Posted: 1/15/2026 Location Name: RTS Monroe Wage Max: 19.82 Hourly Wage Min: 19.82 Hourly Position Type: Part Time Shift: See Posting Details Company Information: Regional Transit Service (RTS) is a regional transit authority established...