Service Director, Commercial Electric

1 week ago

Dallas, TX, United States Titan Electric Full time

Titan is a leading national electrical contractor with locations in Florida, Georgia, Texas, North Carolina, Tennessee, and South Carolina. Titan maintains a strong reputation as a leading high-quality, customer-centric service provider which has resulted in strong financial growth since its inception in 2006. As a result, the company has become a trusted partner to its customers and suppliers and has established a proven track record of year-over-year growth. The company has significant opportunities to further penetrate its existing markets and expand into other geographies and service lines.

Primary duties are to build and manage service contracts. The Service

Manager will be responsible for managing Account Managers and service personnel.

Major Responsibilities:

Specific tasks of the job may vary depending on project, location, and available staff.

• Responsible for existing service accounts

• Responsible for obtaining new service accounts

• Service billings

• Service collections

• Monthly forecasting of service projects

• Coordinate local and non-local projects

• Training of Titan Electric management systems

• Reviewing service department personnel

• Recruiting and hiring service personnel

• Maintaining the fleet and inventory of service vehicles

• Managing the inventory of service tools assigned to fleet vehicles

• Ensuring the warranty process for contract jobs upon completion.

Qualifications:

• Construction Management/Engineering/Business Management Degree or equivalent experience preferred

• High School Graduate or GED required

• Must have practical electrical and general construction knowledge and/or experience

• Ability to read and interpret blueprints/construction drawings

• Clear written and verbal communication skills

• Familiarity with Microsoft Excel and Word

• Familiarity with PDF processing software, preferably Bluebeam

• Positive attitude and outlook

• Integrity, honesty, and responsibility with a desire to contribute to a team

• Proven ability to multi-task in a fast-paced environment

• Ability to prioritize tasks

• Strong aptitude to work within deadlines

Titan Electric is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Titan Electric makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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