Customer Service Representative

2 weeks ago

Palm Beach Gardens, FL, United States Kisco Senior Living Full time
Job Description

The  Customer Service Representative provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community. 

What will I do every day?

  • Monitor residents, guests and or visitors coming in and out of the community
  • Take the lead in the day-to-day adiministration of the move-in and welcome process
  • Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
  • Assist residents with requests as needed
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel
  • Audit records and files

What will I need to be successful in this role?

  • Bring a smile to work every day
  • Be a great team player
  • High school graduate
  • One to three years of senior living, customer service, or related experience preferred
  • Experience with a high-volume phone call work environment preferred
  • Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed
  • Must be 21 to valet 

What’s in it for me? (Great Question)

  • Competitive pay
  • A free meal per shift
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

*Kisco Senior Living is an Equal Opportunity Employer

https://info.flclearinghouse.com

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