Enterprise Systems Engineer

5 days ago

Philadelphia, PA, United States Cozen O Connor Full time
Job Description

The Enterprise Systems Engineer is a hands-on technical role responsible for the design, implementation, and ongoing support of the firm's enterprise applications and endpoint management systems. This position plays a critical part in ensuring the firm's core systems and user computing environments are secure, reliable, and performant. .

The engineer will work closely with IT leadership, cross-functional technical teams, and business stakeholders to implement and support a wide array of enterprise applications and endpoint solutions that align with firm objectives.

Responsibilities

  • Contribute to a customer-first culture that fosters loyalty and satisfaction. Consistently provide courteous, knowledgeable, and timely support to customers, ensuring their needs are met with professionalism and empathy.
  • Administer, support, and maintain enterprise legal and productivity applications, including document management, conflicts, time entry, and related systems.
  • Manage the full lifecycle of over 300 legal and productivity applications including configuration, deployment, updates, patching, monitoring, and user support.
  • Support enterprise-wide endpoint management efforts using Microsoft Intune (Endpoint Manager), SCCM, and Autopilot.
  • Configure and maintain Windows OS deployments, application packaging, and automated software distribution.
  • Build and maintain Intune configuration profiles, compliance policies, and administrative templates for centralized device policy management.
  • Implement and troubleshoot integrations between enterprise applications and infrastructure platforms (AD, Entra ID, Exchange, SQL, etc.).
  • Partner with application owners and vendors to evaluate new solutions, test updates, and coordinate upgrades or decommissioning.
  • Participate in technical planning for application and system upgrades, lifecycle management, and migration to cloud-based solutions.
  • Assist in creating and maintaining documentation for system architecture, deployment standards, and operational procedures.
  • Provide Tier 3 support for escalated incidents related to enterprise systems and endpoints.
Qualifications
  • Bachelor's degree in Information Technology or related field.
  • 7+ years of experience administering enterprise applications and desktop environments in a professional services or similarly complex environment.
  • Experience with iManage administration required
  • Prior experience in a law firm preferred
  • Strong experience with Microsoft Intune (Endpoint Manager), Autopilot, and SCCM in large-scale environments.
  • Strong expertise in Microsoft Windows and Active Directory architecture and operations.
  • Experience with Entra ID and integrating cloud-based directory and authentication systems.
  • Familiarity with Intune configuration profiles and administrative templates for cloud-based device policy management.
  • Experience supporting enterprise applications common in legal or professional services (e.g., document management, time entry, conflicts, etc.).
  • Solid understanding of endpoint security best practices, patching, and compliance enforcement.
  • Ability to create and maintain technical documentation.
  • Excellent troubleshooting skills and ability to analyze and resolve complex technical issues.
  • Strong written and verbal communication skills.
  • This position is based in Philadelphia, PA.
  • This is a hybrid role requiring at least 3 days per week onsite (Tuesday, Wednesday, Thursday).
  • The role may require availability outside of regular business hours to support operational needs.


About Us

Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Founded in 1970, Cozen O'Connor has over 925 attorneys practicing internationally in 32 cities across North America and Europe. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O'Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges may be.

Cozen O'Connor is committed to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a breadth of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.

Cozen O'Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.
Cozen O'Connor is an Equal Opportunity Employer, including disabled and veterans.

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