Sportsbook Ticket Writer

1 week ago

Henderson, NV, United States Caesars Entertainment Full time
Job Description

WELCOME TO THE EMPIRE William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.

BEHOLD Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Why Join the Team:

Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)

Flexible scheduling (nights, weekends, mornings, holidays, etc.)

Advancement opportunities - come grow a career with us

What You Will Do:

Provide a top tier level of customer service that encourages customers to come back repeatedly

Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board

Become familiar with our betting options and be able to strike up conversations with customers regarding those options

Work to resolve customer disputes/complaints and escalate to direct supervisor when needed

Be a positive team member and work collaboratively with other team members and your leadership team

Ensure that all necessary paperwork/documentation is filled out accordingly to company policy

and gaming control board standards Other duties as assigned

What You Will Need:

Flexible availability

Must have basic computer knowledge (Email, MS Excel, internet, etc.)

Show me the money Must have a minimum of 1 years of cash handling experience in a work setting

H.S. Diploma, GED, or equivalent preferred

21+ years of age or older

Be able to pass a background check

Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary

High level of customer service

Ability to work a flexible schedule: nights, weekends, and some holidays is preferred

Present yourself in a professional manner

Strong communication skills, both written and verbal

Ability to do simple math

Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board

Physical Requirements:

Must be able to stand for extended periods of time

Must be able to lift, pull or push 25 lbs.

Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

About Us

At Caesars Digital, We Don't Just Play the Game - We Set the Standard.

As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

  • Valet - Transportation Agent On Call

    2 weeks ago

    Henderson, NV, United States M Resort Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...

  • Valet - Transportation Agent On Call

    2 weeks ago

    Henderson, NV, United States M Resort Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...

  • Player Services Assistant Shift Manager

    2 weeks ago

    Henderson, NV, United States M Resort Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...

  • Player Services Assistant Shift Manager

    1 week ago

    Henderson, NV, United States M Resort Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...

  • Keno Writer

    4 hours ago

    Henderson, NV, United States Durango Casino & Resort Full time

    DescriptionKeno Writer (Encargado del Keno)Description:Provide Guests with a great gaming experience by offeringfriendly service with a positive attitude while writing, running andpaying Keno tickets. Perform responsibilities in accordance with allCompany standards, policies, and procedures. Input Keno tickets into thecomputer system from both Guests and...

  • Cage Cashier

    2 weeks ago

    Henderson, United States PENN Entertainment Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...

  • Cashier, Cage

    2 weeks ago

    Henderson, United States Ellis Park Racing & Gaming Full time

    Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more.JOB SUMMARYAre you a financial professional  that excels at cash handling interested in joining the exciting world of horse racing...

  • Custodian

    7 hours ago

    Henderson, United States Churchill Downs Incorporated Full time

    Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more.JOB SUMMARYAre you a financial professional that excels at cash handling interested in joining the exciting world of horse racing and...

  • Cage Cashier

    2 weeks ago

    Henderson, United States PENN Entertainment Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US.We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...

  • Custodian

    2 weeks ago

    Henderson, KY, United States Churchill Downs Incorporated Full time

    Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more. JOB SUMMARY Are you a financial professional that excels at cash handling interested in joining the exciting world of horse racing...

  • Custodian

    1 week ago

    Henderson, KY, United States Churchill Downs Incorporated Full time

    Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more. JOB SUMMARY Are you a financial professional that excels at cash handling interested in joining the exciting world of horse racing...

  • Special Events Representative

    7 hours ago

    Henderson, United States M Resort Spa Casino Full time

    Overview WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more...

  • Cage Cashier

    6 hours ago

    Henderson, NV, United States M Resort Hotel and Casino Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US.:We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...

  • Cage Cashier

    24 minutes ago

    Henderson, NV, United States M Resort Spa Casino Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US.We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get...