Order Processor/EDI

2 weeks ago

Baldwin Park, CA, United States American Drug Screen Corporation Full time

Primary responsibilities

  • Process external customer purchase orders or other forms of commitments
  • Respond to customer email inquiries and requests
  • Take down customer information in order to process order.
  • Input data into computer.
  • Ensure payment information is accurate.
  • Process order and distribute receipt.
  • Input orders into database.
  • Inform customer of expected delivery date.
  • Follow up on orders.
  • Check inventory control.
  • Prepare invoices and shipping documents.
  • Have parcel picked up by shipping company.
  • Prepare order reports for management.

Qualifications

Required Experience

  • 2-3 years experience (preferred) in order processing, customer service or related experience
  • High level of computer literacy
  • Excellent verbal and written communication skills
  • Must be customer-retention focused
  • Detail oriented with excellent organizational and interpersonal skills
  • Ability to adapt quickly in an fast paced environment
  • Must be able to effectively prioritize, multi task and work well as part of a team
  • Sage Peachtree

*Mandarin Speaking Preferred*

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Monday to Friday
  • 8:45am to 5:15pm

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