Sr. Business Systems Engineer

2 weeks ago

Austin, TX, United States Navan Full time

We are looking for an experienced Senior Business Systems Engineer specializing in Salesforce CPQ to help optimize and scale our quote-to-cash processes. This role is pivotal in enhancing our Salesforce ecosystem to support advanced product configurations, pricing strategies, and end-to-end sales workflows. You will lead the development of scalable CPQ solutions while collaborating closely with Sales, Finance, and Product teams to align technical implementations with business objectives.

As the subject matter expert on Salesforce CPQ architecture and development, you will support critical business functions across the revenue lifecycle. The ideal candidate will have deep technical skills, strong business process insight, and a proven track record with CPQ and Advanced Approvals in complex Salesforce environments.

What You'll Do:

  • Design, configure, and maintain Salesforce CPQ solutions including product/pricing logic, discounting, approvals, and quote templates.
  • Build custom components using Apex, LWC, Visualforce, and Flow; integrate CPQ with ERP, billing, CLM, and eSignature tools.
  • Partner with Revenue Operations, Finance, and cross-functional teams to gather requirements and deliver scalable solutions.
  • Lead CPQ projects end-to-end, from technical design and development to deployment, QA, and ongoing support.
  • Ensure system performance, data integrity, and automation across CPQ processes and integrations.
  • Manage deployments with SFDX, Git, and CI/CD tools; support reporting and analysis through SOQL/SQL queries.
What We're Looking For:
  • Experience: Job skills are typically acquired with a bachelor's degree and a minimum of 7+ years of related experience, or a master's degree with 3 years of experience.
  • Salesforce CPQ Experience: 5+ years of focused experience leading the design and implementation of complex, large-scale Salesforce CPQ projects.
  • Salesforce Proficiency: Expert-level proficiency in Salesforce foundational technologies: Apex, Lightning Web Components (LWC), Triggers, SOQL, Asynchronous Processing, and Platform Security.
  • CPQ Mastery: In-depth mastery of the Salesforce CPQ object model, advanced pricing strategies, product bundling, and the Advanced Approvals module.
  • CLM Tools: Deep familiarity with Contract Lifecycle Management (CLM) tools (e.g., Conga, DocuSign CLM) and their integration into the quote-to-cash process.
  • Project Management: Proven track record of leading multiple, concurrent projects in a fast-paced, agile environment, with an ability to manage shifting priorities effectively.
  • Integrations: Demonstrated experience architecting and building robust integrations between Salesforce and ERP systems (Netsuite preferred) for order management and billing.
  • DevOps: Strong command of Salesforce DevOps best practices, including source control (Git), CI/CD pipelines, and enterprise deployment strategies.

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