Retail Sales Associate-

1 week ago

Urbandale, IA, United States Midwest Heritage Full time
Additional Considerations (if any):

At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth.

Midwest Heritage Bank

Job Title: Retail Sales Associate I (Teller)

Department: Banking

FLSA: Non-Exempt

General Function

The Sales Associate I is responsible for teller and personal banking functions. This position is responsible for promoting all Midwest Heritage products and services to customers and provides competent and courteous service to existing and prospective customers.

  • Retail locations are open six days a week and extended hours on weekdays. Incumbent must have the flexibility to work non-traditional banking hours, including some weekend and evening hours.
  • Chariton location is open six days a week. Incumbent must have the flexibility to work Saturdays.
Core Competencies
  • Customer Focused
  • Cash Handling
  • Attention to Detail
  • Accuracy
  • Professionalism
Reporting Relations

Accountable and Reports to: Operations Supervisor

Positions that Report to you: None

Primary Duties and Responsibilities:
  • Responsible for completing in-aisle walks and PA announcements as required. (Retail Locations)
  • Increase account relationships of existing bank customers and attract new customers by introducing them to new products and services
  • Successfully achieves all sales goals on a continuous basis
  • Processes all types of teller transactions as well as maintains and balances a cash drawer daily
  • Maintains knowledge, skills, and abilities in regard to Midwest Heritage products and services by participating in on-going training and staying aware of internal communications
  • Assists the Operations Supervisor in clerical support including filing, ordering supplies, maintain office records, and preparation of reports
  • Successfully achieves all operations goals on a continuous basis
  • Ensures that customers are satisfied with the products and services that they obtain
  • Proactively and professionally communicates with customers regarding their financial needs
Knowledge, Skills, Abilities, and Worker Characteristics:
  • Professional presentation and excellent communication skills.
  • Strong attention to detail.
  • Strong computer and keyboarding skills.
  • Ability to report to work when scheduled and on time.
  • Retail locations must be available for workdays, evenings until 6:00pm, and weekends.
Education and Experience:
  • Must be 16 years of age.
  • Successful experience in a customer service capacity.
  • Previous sales or cash management experience preferred.
  • Previous Bank Teller experience is preferred.
  • Previous experience must demonstrate the ability to sell, communicate effectively, and provide excellent customer service.
Physical Requirements:
  • This position is classified sedentary/light and requires the ability to sit for long periods and/or stand for long periods of time.
  • Frequently communicates with customers in person and on the phone. Must be able to exchange accurate information.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, reading.
Working Conditions:
  • Primarily 100% inside with occasional local travel.
  • Retail locations - Hours vary from week to week including days, evenings until close (6pm), and some weekend hours.
Equipment Used to Perform Job:

Computer printouts, incoming mail, calculator, computer terminal, copy machine, fax machine, various software programs.

Contacts:

This position works with Midwest Heritage employees, customers, Hy-Vee employees, vendors and outside agents doing direct business with Midwest Heritage.

Confidentiality:

This position has the responsibility to protect the privacy and confidentiality of customers, employees and bank/insurance/financial information at all times.

In the performance of their respective tasks and duties all employees are expected to:
  • Follow all state and federal regulatory requirements and complete assigned training courses within the required timeframes.
  • Perform quality work within deadlines.
  • Interact professionally with other employees, customers and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

  • Branch Sales Associate

    4 days ago

    Urbandale, IA, United States Carrier Sales & Distribution LLC Full time

    Branch Counter Sales Associate - HVAC Products | Carrier Enterprise Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and...

  • Branch Sales Associate

    5 days ago

    Urbandale, IA, United States Carrier Sales & Distribution LLC Full time

    Branch Counter Sales Associate - HVAC Products | Carrier Enterprise Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and...

  • Part Time Branch Sales Associate

    17 hours ago

    Urbandale, IA, United States Carrier Sales & Distribution LLC Full time

    Part-Time Branch Sales Associate HVAC Products | Carrier Enterprise| Des Moines Carrier Enterprise (CE) currently has an exciting opportunity for a Part-Time Branch Sales Associate at our Laurel, MD location. Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and be part of a team that excels in...

  • Seasonal Retail Stocking Associate

    1 week ago

    Urbandale, IA, United States Burlington Stores Full time

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes,...

  • Seasonal Retail Stocking Associate

    1 week ago

    Urbandale, IA, United States Burlington Full time

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes,...

  • Sales Specialist

    2 weeks ago

    Urbandale, IA, United States Homemakers Plaza, Inc Full time

    Job Type Full-time Description Join the Homemakers Furniture Family!Be apart of something big! Everyone knows Homemakers is the place for Furniture, Mattresses, and Accessories. At Homemakers, we're on a mission to turn every house into a dream home with our top-notch furniture and fabulous decor. We're not just about selling furniture; we're about making...

  • Sales Specialist

    1 week ago

    Urbandale, IA, United States Homemakers Plaza, Inc Full time

    Job Type Full-time Description Join the Homemakers Furniture Family!Be apart of something big! Everyone knows Homemakers is the place for Furniture, Mattresses, and Accessories. At Homemakers, we're on a mission to turn every house into a dream home with our top-notch furniture and fabulous decor. We're not just about selling furniture; we're about making...

  • Customer Service Associate

    2 weeks ago

    Urbandale, IA, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...

  • Customer Service Associate

    4 days ago

    Urbandale, IA, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...

  • Customer Service Associate

    10 hours ago

    Urbandale, IA, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...