flex Senior Revenue Program Specialist, RMAS

Additional Information

Job Number 26211233

Job Category Revenue Management

Location Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

Schedule Full Time

Located Remotely? Y

Position Type Management

Pay Range: $27.00-$34.00 per hour

Expiration Date: 01/19/2026

This is a temporary position.

The Senior Revenue Program Specialist is a key member of the Revenue Management Advisory Services Operations Team, responsible for ensuring seamless execution of revenue management processes and initiatives. This role manages complex projects and system audits, provides expert support during ACRS workshops and cutovers, and serves as a resource for troubleshooting and process optimization. In addition to driving onboarding and training for new hires and interns, the position leads virtual training sessions, develops job aids and resources, and hosts recurring office hours to foster team engagement and continued learning. Acting as a champion for continuous improvement, the Senior Revenue Program Specialist plays a critical role in enhancing knowledge and workflows across the organization.

In addition, the Senior Revenue Program Specialist follows all company policies and procedures; ensures uniform and personal appearances are clean and professional; maintains confidentiality of proprietary information; and protects company assets. Speak with others using clear and professional language; answers the telephone using appropriate etiquette. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees. Complies with quality assurance expectations and standards. Reads and visually verifies information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

CRITICAL TASKS

Revenue Administrative Duties

§ Assists Transient Revenue Managers by building and updating rate offers.

§ Investigates and provides solutions for OTA rate parity lose cases.

§ Assists in the implementation of hotel sales strategy in reservation and inventory systems.

§ Escalates technical questions related to the reservations and property management systems to the correct support desk in a timely manner.

Inventory Control

§ Provides support to Inventory Managers by managing ServiceNow ticket assignments

§ Monitors the compliance with and participation in Company promotions and eCommerce channels.

Computer Skills

§ Use computer systems and software packages to input, access, modify, store, or output information.

§ Enter and retrieve data from computer systems using a keyboard, mouse, or trackball.

Stakeholder Relations

§ Address stakeholders' service needs in a professional, positive way and on time.

§ Thanks stakeholders with genuine appreciation.

Communication

§ Speak to stakeholders, co-workers, and Leadership using clear, appropriate, and professional language in a timely manner.

Working with Others

§ Support all co-workers and treat them with dignity and respect.

§ Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

§ Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

§ Comply with quality assurance expectations and standards.

Physical Tasks

§ Enter and locate work-related information using computers and/or point of sale systems.

§ Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures

§ Maintain confidentiality of proprietary materials and information.

§ Follow company and department policies and procedures.

§ Protect the privacy and security of guests and coworkers.

§ Perform other reasonable job duties as requested.

CRITICAL COMPETENCIES

Analytical Skills

§ Computer Skills

§ Learning

§ Decision-Making

§ Arithmetic Computation

Interpersonal Skills

§ Customer Service Orientation

§ Interpersonal Skills

§ Diversity Relations

Communications

§ Communication

§ Listening

§ Telephone Etiquette Skills

§ English Language Proficiency

§ Applied Reading

Personal Attributes

§ Integrity

§ Dependability

§ Positive Demeanor

Administration

§ Typing

§ Microsoft Office

Organization

§ Detail Orientation

§ Multi-tasking

PREFERRED QUALIFICATIONS

Education

High school diploma/G.E.D. equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf) to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.