*Client Services Specialist II

2 weeks ago

Franklin, TN, United States Conflux Systems Full time
Job Title: Credentialing Specialist/Client Support
Duration: 6+ Months Contract (Potential for extension)
Location: 1021 Reams Fleming Blvd, Franklin, TN 37064,

Hybrid Role: In office Tuesday, Wednesday, Thursday. WFH on Monday and Friday.
Pay Rate:$16.78/ HR on W2
Shift Hours: Mon-Fri 8 am to 5 pm Central / 40 Hrs a week

**Location:** Hybrid - 2 days remote, 3 days onsite in Franklin, TN

Role Overview
- Credentialing and data entry focused
- Review and verify documents
- No data analysis required

Candidate Requirements
- High school diploma required
- Strong attention to detail and quality
- Ability to multitask in a high-paced production environment
- Must be comfortable with Microsoft Teams interviews
- No drug test required
- Must be available to start on February 2nd, 2026 (hard start date)

Hiring Timeline
- **Start Date:** February 2, 2026
- **Contract Duration:** 6 months (extensions require internal approval)
- **Training:** Onsite equipment pickup on Day 1

Interview Process
- Interviews will be conducted via Microsoft Teams

Position Summary:
  • Hybrid Role: In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.
  • Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases.
  • Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
  • Process agent onboarding contracts.
  • Verify insurance licenses, add appointments.
  • Work with agents to ensure records are complete and validated.
  • Utilize various systems and websites to ensure accuracy.
Required Qualifications:
  • Insurance Knowledge - Plus
  • Customer Service - 1-3 years of Experience
  • Strong Analytical Skills
  • Ability to work reliably, prudently, and tactfully with confidential information.
  • Ability to organize and prioritize work and manage multiple priorities.
  • Excellent verbal and written communication skills including, letters, memos, and emails.
  • Excellent attention to detail.
  • Ability to research and analyze data.
  • Ability to work independently with minimal supervision.
  • Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
  • Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources.

Preferred Qualifications
Review above requirements.

Education
High School Diploma/Associate's degree preferred

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