Express Service Advisor

5 days ago

York, PA, United States Jack Giambalvo Family of Dealerships Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

The Express Service Advisor is the primary contact between the Service Department and Express Service
customers. Primary goals are to provide outstanding customer service while maximizing the sales of ethically
needed parts and labor.

Key responsibilities
• Present ethically needed services and related parts to customers
• Greet each customer immediately in a courteous manner
• Identify customer requests
• Present multipoint inspection results to customers
• Obtain customer signature on repair order
• Conduct a detailed active delivery of each vehicle
• Follow-up with customers to ensure customer satisfaction
• Provide outstanding customer service in accordance with dealership policies
• Maintain current knowledge of vehicle service requirements, operations, warranties, campaigns,
and in addition Technical Service Bulletins
• Maintain current knowledge of state and local laws and regulations related to automotive service and repair,
including lemon laws
• Prepare a complete, accurate repair orders in accordance with dealership policies
• Excellent communication and customer relations skills
• Strong customer service focus
• Exceptional organizational and multi-tasking ability
• Valid driver's license

Skills and Knowledge
• Certified Factory training credentials
• High school diploma or equivalent required

Experience
• Prior retail or automotive service sales experience preferred

Full-Time/Part-Time
Full-Time

Exempt/Non-Exempt
Non-Exempt

Location
Stetler

About the Organization
We are a trusted Central Pennsylvania automotive company specializing in Ram, Chrysler, Dodge, Jeep, Mazda, Hyundai, Buick and GMC.

Jack Giambalvo Motor Co. started almost 50 years ago by Jack Giambalvo himself. Our present day organization employs 300 people in the York/Hanover Area.

If you're looking for an opportunity to be appreciated and involved in your career, consider Jack Giambalvo. We have a history of providing excellent career opportunities and stability for hard working, energetic people.

Our employees are more like a big family, something that sets our company apart.

This position is currently accepting applications.

  • Automotive Service Advisor

    7 days ago

    York, PA, United States Apple Automotive Group Full time

    Job Type Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Nissan of York, you'll have the opportunity to have a positive impact on our customers...

  • Automotive Service Advisor

    1 week ago

    York, PA, United States Apple Automotive Group Full time

    Job Type Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Nissan of York, you'll have the opportunity to have a positive impact on our customers...

  • Automotive Service Advisor

    2 weeks ago

    York, PA, United States Apple Automotive Group Full time

    Job Type Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Honda of York, you'll have the opportunity to have a positive impact on our customers...

  • Automotive Service Advisor

    2 weeks ago

    York, PA, United States Apple Automotive Group Full time

    Job Type Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Honda of York, you'll have the opportunity to have a positive impact on our customers...

  • Automotive Service Advisor

    2 weeks ago

    York, PA, United States Apple Automotive Group Full time

    Job Type Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Honda of York, you'll have the opportunity to have a positive impact on our customers...

  • Automotive Service Advisor

    1 week ago

    York, PA, United States Apple Automotive Group Full time

    Job Type Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Honda of York, you'll have the opportunity to have a positive impact on our customers...

  • Block Advisors

    1 week ago

    York, PA, United States H&R Block Full time

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our business and...

  • Block Advisors

    1 week ago

    York, PA, United States H&R Block Full time

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our business and...

  • Automotive Express Service Technician

    1 week ago

    York, PA, United States Apple Automotive Group Full time

    Job Type Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive technician to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Honda of York, you'll have the opportunity to have a positive impact on our customers and our community...

  • Senior Wealth Advisor

    1 week ago

    York, PA, United States RKL Full time

    The Senior Wealth Advisor is responsible for developing and managing client relationships and investment assets. They provide quality client service and formulate sophisticated investment advice in an effort to help clients achieve their financial goals. They provide guidance and are responsible for the professional development of Wealth Advisors who help...