Hospitality Manager

6 days ago


Cleveland, OH, United States Double Star Hospitality LLC Full time

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hospitality Manager to join our team As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.

Responsibilities

Hire qualified personnel according to standards set forth by the company

Organize and coordinate facility operations to maximize efficiency

Manage staff

Ensure supplies, equipment, and inventory are stocked and maintained

Respond to guest concerns and resolve them appropriately

Maintain accurate records

Review and prepare reports for senior management

Ensure compliance with health and quality standards

Qualifications

Proven experience as a Hospitality Manager is preferred

Familiarity with hospitality industry standards

Proficient in English; knowledge of additional languages is a plus

Ability to resolve issues with a customer-focused orientation

An outgoing personality

Excellent communication skills

Strong organizational and time-management skills

Bachelor’s degree in Hospitality Management is preferred



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