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Clinical Secretary-Rivermill

2 weeks ago

Lebanon, NH, United States West Central Behavioral Health Full time
Description

We are seeking a reliable, team player for our Clinical Secretary position at our busy Outpatient Clinic in Lebanon, NH. The ideal candidate must be organized, work well independently or as part of a team, use good judgment and is customer service driven with a genuine interest in the well-being of those we serve. Previous experience working with the public in various age groups is a plus.

Position responsibilities include (Partial Listing):
  • Manage multi-line phone system
  • Schedule client appointments
  • Manage charts
  • Accept payment for co-pays or payment plans
  • Accurately complete data entry in a timely manner
  • Report preparation
Requirements

Education:
  • High School diploma
Experience:
  • Relevant work experiences in an office setting.
Required Skills:
  • Excellent organizational and communication skills.
  • Must be flexible and demonstrate the ability to work with minimal supervision.
  • Excellent customer service skills.
  • Excellent computer skills and knowledge of Microsoft Office, especially EXCEL.
  • Ability to learn necessary computer and technical skills essential to the position and Agency needs.
  • Ability to accurately type 80 words per minute.
  • Knowledge of medical terminology.
  • Ability to learn necessary computer and technical skills essential to the position and Agency needs.
  • Strong telephone skills and the ability to handle multi-line phone system.
  • Ability to relate to staff, clients and community around a mental health system.
  • Maintain skill competencies in customer service, quality improvement, compliance and safety.
Preferred Skills:
  • Electronic medical record knowledge
  • Certification in medical terminology
  • Prior experience in a community mental health environment
Physical Requirements:
  • Ability to access all Agency sites
  • Ability to lift, push and/or pull 10 lbs.
Other:
  • Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s) to include both driving and criminal
  • Understanding the importance of confidentiality and the ability to maintain that confidence
Physical Requirements:
  • Ability to access all Agency sites
  • Ability to lift, push and/or pull 10 lbs.
Other:
  • Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s)
  • Understanding of the importance of confidentiality and the ability to maintain that confidence