Commercial Refrigeration Lead Service Technician

14 hours ago

Atlanta, GA, United States Gulfstream Strategic Placements, LLC Full time

Snapshot / Role Overview
We're seeking a Commercial Refrigeration Lead Service Technician in Atlanta, GA to oversee service operations, mentor technicians, and deliver expert troubleshooting for commercial refrigeration systems.

Impact

• Maximize customer uptime by diagnosing and resolving complex refrigeration issues quickly

• Drive service excellence through technical leadership and training of junior technicians

• Strengthen client relationships with professional service delivery and proactive solutions

• Improve operational efficiency by implementing best practices across service teams

Responsibilities

• Lead service calls for commercial refrigeration systems including walk-ins, reach-ins, and display cases

• Diagnose electrical, mechanical, and refrigerant-related issues using advanced troubleshooting methods

• Perform preventive maintenance, repairs, and system retrofits on customer equipment

• Mentor and train junior technicians on technical skills and customer service standards

• Coordinate with service management on scheduling, parts procurement, and project planning

• Communicate directly with customers to explain findings, recommendations, and repair options

• Ensure compliance with EPA regulations for refrigerant handling and recovery

• Maintain accurate service records, time tracking, and equipment documentation

• Participate in on-call rotation for emergency service requests

Requirements

Must-Haves

• 7+ years of commercial refrigeration service experience with proven technical expertise

• EPA Universal certification required

• Strong knowledge of commercial refrigeration systems, controls, and electrical troubleshooting

• Excellent customer service and communication skills

• Valid driver's license and clean driving record

• Ability to work independently and lead field teams effectively

Nice-to-Haves

• HVAC Excellence or RSES certification

• Experience with supermarket or industrial refrigeration systems

• Familiarity with CO2, ammonia, or other alternative refrigerant systems

• Manufacturer-specific training certifications (Copeland, Danfoss, Emerson, etc.)

Call to Action
If you're ready to advance your career in mechanical construction, apply today or connect with us to learn more.

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