EMS Platform Engineer
1 day ago
EMS Platform Engineer
Seattle,WA
EMS Platform - Previous developer, SME for all eterra Scada, SCADA, Power Systems
The Customer Support Engineer will be responsible for meeting business objectives by developing practical andinnovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on GE e-terra products? Responsible for addressing customer issues and concerns with GE e-terra AEMS.EMS Platform - Previous developer, SME for all eterra Scada, loadshed developer eterra Scada, ICCP, OAG
Direct experience installing, maintaining or supporting GE e-terra AEMS or EMS suite or any other SCADA/EMS SoftwareEMS Platform - Previous developer, SME for all eterra Scada, loadshed developer eterra Scada, ICCP, OAG? Familiarity with User Interface, SCADA and Modeling tools.? Knowledge of both Transmission and Distribution electrical grids.? Working Knowledge of ICCP, RTU, SCADA Communication Protocol (DNP3, IEC 104, IEC 61850, Modbus etc.)? Working knowledge of Linux, Windows, Oracle and SQL.? Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls & switches as it applies to isolating and resolving reported issues in these areas.? Ability to work independently with minimum direction? Knowledge of NERC CIP Standards.? Effective communication skills. Demonstrated ability to effectively interface with customers and cross-functional teams? Positive attitude when dealing with customers and co-workers in stressful situations.? Strong analytical and logical reasoning skills.? Familiarity with remote monitoring and diagnostics solutions and concepts? Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach
Ensure customers? success by fostering a balanced relationship that benefits both GE and the customer with the goal of producing the highest level of customer support and satisfaction. In this role, you will:? Take a leadership role in strategizing with internal staff and customers to solve and prevent re-occurrence of issues.? Engage with customers on day to day issues; organize customer calls to facilitate implementation of solutions while adhering to change control, compliance protocols. Ensure solution does solve the customer?s issue.? Mentors staff in troubleshooting and analysis methods? Knowledge transfer ? write user/technical documentation and case notes. Act as a technical resource for staff? Primary contributor to Knowledge Base system for customer specific issues that will benefit the greater customer and support team? Analyze and troubleshoot issues involving all aspects of GE solutions, including but not limited to user interface, network and communication connectivity and performance, interoperability, data collection/storage, visualization, analytics, associated control systems and interfaces to enterprise systems.? Own and manage personal caseload and perform case follow-up.? Troubleshoot and identify product problems for presentation to engineering for resolution or disseminates appropriate necessary information to correct issues.? Adhere to all Quality processes. Ability to be part of an on-call rotation for after business hour customer calls. ? Ability to travel to customer sites
-
Platform Engineer
3 days ago
Seattle, WA, United States Capgemini Full timeWe are hiring a Platform Engineer for a fulltime, hybrid role. Key Responsibilities: · Ensure containerized applications are secure, scalable, and easily deployable. · Establish monitoring and alerting systems to ensure the health and performance of Data platforms. · Implement security best practices for Data platforms, ensuring data privacy and...
-
Staff Software Engineer, Platform
4 days ago
Seattle, WA, United States Scale AI Full timeSoftware is eating the world, but AI is eating software. We live in unprecedented times - AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are...
-
Seattle, WA, United States PitchBook Full timeAt PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture...
-
Data Platform Release Engineer
5 days ago
Seattle, WA, United States Capgemini Full timeAbout the job you’re considering The Release Engineer role contributes to the success of client's Enterprise Data & Analytics Platform by owning, managing, facilitating, and executing releases across various environments, as well as coordinating across development teams and business stakeholders. Your role • Plan, manage, and execute releases across all...
-
Platform Engineer
1 day ago
Seattle, WA, United States Equiliem Full timePlatform Engineer Location: Onsite in Seattle, WA Visa: GC and USC only - W2 Role Location: - Seattle, WA. (need to be local and be okay with a final round interview that is onsite) Top Skills: - Python - Platform Engineering - IaaS - Automation Required Skills - Python, Platform engineering, Infrastructure As Code, Automation Job Duties - • Platform...
-
Seattle, WA, United States PitchBook Full timeAt PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture...
-
Seattle, WA, United States PitchBook Full timeAt PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture...
-
Staff Platform Engineer
1 week ago
Seattle, WA, United States Clarify Full timeAbout the role You'll join our engineering team as a Staff Platform Engineer. You will work closely with our founders on zero-to-one experiences, make foundational technical design decisions, and own a large engineering scope. We're looking for someone who loves delivering great customer experiences and has a passion for building scalable platforms. What...
-
Staff Platform Engineer
3 days ago
Seattle, WA, United States Clarify Full timeAbout the role You'll join our engineering team as a Staff Platform Engineer. You will work closely with our founders on zero-to-one experiences, make foundational technical design decisions, and own a large engineering scope. We're looking for someone who loves delivering great customer experiences and has a passion for building scalable platforms. What...
-
Staff Platform Engineer
2 weeks ago
Seattle, WA, United States Clarify Full timeAbout the role You'll join our engineering team as a Staff Platform Engineer. You will work closely with our founders on zero-to-one experiences, make foundational technical design decisions, and own a large engineering scope. We're looking for someone who loves delivering great customer experiences and has a passion for building scalable platforms. What...
