Property Claim Adjuster
3 days ago
Join our collaborative team where effort and work ethic get noticed. Enjoy a positive, friendly, energetic work environment with accessible leadership, where you will have the opportunity to learn the insurance industry and valuable skills while we invest in your future career with us.
Why Stillwater?
Stillwater Insurance Group is a mid-sized national insurance provider offering a variety of home, auto, and commercial insurance products in all 50 states. Headquartered in Jacksonville, Florida, with additional offices in New York and Omaha, Nebraska, we provide an upbeat and supportive environment for team members who bring a positive attitude, reliable work habits, attention to detail, and an interest in learning. Our employees consistently describe Stillwater as a great company with great people, where honesty and integrity are high priorities. Coaching, development, recognition, and growth opportunities are some of the benefits of working in our small-team environment.
About the Role:
We are seeking experienced Property Claim Adjusters to investigate, measure, apply coverage, adjust, and resolve homeowner, dwelling, condominium, renters, and commercial property claims across our 50-state U.S. market. This is an in-office desk-based role located in Jacksonville, FL.
Responsibilities:
- Investigate and analyze claims to determine coverage, liability, and damages.
- Resolve coverage questions while protecting company rights under policy forms.
- Prepare professional correspondence, including non-waiver, reservation of rights, disclaimers, and other claim-related letters.
- Communicate effectively and promptly with all parties involved in the claims process.
- Utilize strategic claim adjusting resources, including remote tools and independent adjusters.
- Maintain accurate claim documentation and reserves.
- Identify and pursue subrogation and salvage recovery opportunities.
- Manage disputed claims, including AOBs, CRNs, NOIs, and complex scope or price disputes.
- Prepare detailed claim reports for internal and external stakeholders.
- Utilize Xactimate to create and audit property damage estimates; develop ongoing estimating skills.
- Ensure compliance with all relevant state insurance laws, regulations, and company standards.
- Provide excellent customer service and manage conflict professionally.
- Maintain required adjuster licenses and continuing education.
- Bachelor's degree (BA/BS/BBA) or equivalent combination of education and experience.
- Strong knowledge of property and casualty insurance policies and principles.
- Exceptional damage estimating and property repair knowledge.
- Excellent investigation, analytical, and problem-solving skills.
- Strong communication skills, both written and verbal.
- Proficiency in MS Excel and other business applications.
- Ability to work independently, manage priorities, and adapt to changing workloads.
- Commitment to customer service, attention to detail, and ethical standards.
- Experience handling residential and commercial property claims.
- Familiarity with Unfair/Fair Claim Practices and insurance codes.
- Competitive compensation
- Opportunities for professional development
- Supportive, collaborative, and engaging work environment
- Coaching, recognition, and growth opportunities in a mid-sized national insurance company
Closing:
Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.
Offer for employment is contingent upon acceptable responses from both a background investigation and a pre-employment drug screen.
Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.
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