Operations Coordinator

7 days ago

Ocoee, FL, United States Principle Full time

Job Description

Purpose of the Role:

To assist the Director of Operations Manager with the coordination of Logistics and Operations activities. This individual’s primary role will be to oversee day-to-day logistics related functions inclusive of shipment quotation, bookings/coordination, tracking, and issue resolution. In addition, this individual would assist the Operations team at large with various Project Management related tasks.

Key Responsibilities & Accountabilities:

Logistics

  • Manage interactions with company personnel, Principle 360 Partners, transportation providers, warehouse providers and all other business stake holders in regard to Principle Logistics.
  • Communicate daily with team members on any shipment related changes and/or possible delays that could affect project timelines.
  • Provide sound guidance and troubleshooting to the Activations Team by managing trade-offs between customer expectations and cost effectiveness.
  • Provide all freight quotations, consistent with objectives for freight pricing.
  • Ensure all shipment requests are reviewed, booked, and tracked in the relevant Principle logistics tracking tool(s) to facilitate on time and on budget delivery.
  • Troubleshoot all transportation related delays in real time to minimize negative effects to customer satisfaction and company profitability.
  • Manage freight claims to ensure maximum possible financial recovery and establishes root cause preventive action plans to minimize repeat occurrences.
  • Coordinator international shipments and associated compliance documentation.
  • Evaluate third party logistics (3PL) providers’ service levels, customer support, and contract compliance.

Operations Team

  • Chair meetings and track meeting input/output deliverables to completion.
  • Extract data from relevant Principle systems, aggregate, track, and create reports as needed to support the Operations Team.
  • Assist with Special Projects as required.

Qualifications:
Qualifications

  • Bachelor’s degree preferred; equivalent training and experience may be acceptable.
  • Previous transportation and logistics experience preferred.
  • Fully proficient in the use of Microsoft Office Suite, particularly MS Excel.
  • Exceptional interpersonal and project management skills.
  • Demonstrated customer service orientation.
  • Ability to work independently.
  • High level of attention to detail.
  • Ability to work under pressure and challenging timelines.
  • Exceptional math aptitude preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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