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Guest Room Attendant
2 weeks ago
This position is responsible for cleaning, servicing, and maintaining guest rooms and service areas as designated. Must ensure the overall cleanliness of guest rooms are up to standards
Job Focus:
Focus is on, but not limited to the following:
- Make beds, dust and vacuum all assigned rooms, clean baseboards, remove scuff marks, clean mirrors, toilets, sinks, showers, tubs, and floors daily
- Remove all trash from guest rooms, empty wastebaskets, strip, remove and properly dispose of all soiled linen from guest rooms
- Complete daily assigned room quota
- Report any room damages and/or maintenance repairs
- Complete detail projects assigned by management
- Operate and maneuver housekeeping carts
- Drape or fold guests' clothing, pair guests' shoes and neatly arrange guests' toiletries
- Replenish guest amenities as required
- Reporting lost and found items
- Must conduct self in a professional manner at all times
- Provide excellent customer service skills to guest as well as co-workers
- Offer the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of hotel information
- Must adhere to all company and departmental policies and procedures
- High School Diploma or equivalent is required
- Must have the ability to communicate in English
- Must have 6 months of customer service or hospitality experience
- One (1)+ years' experience in a hotel environment preferred
- Must be 18 year or older
