Adventure Specialist

7 days ago

WinstonSalem, NC, United States Crossnore Communities for Children Full time
Adventure Specialist

Location: Winston-Salem, NC, on-site

Schedule: Part Time, minimum 10 hours per week, March - December (PRN December - February)

Impact: At Crossnore Communities for Children, we believe adventure can change lives. As an Adventure Specialist, you'll help fulfill the mission of Miracle Heights Adventures (MHA) by creating experiences that build resilience, trust, connection, and confidence in children, families, staff teams, and community groups.

Your work directly supports The Way to Hope and Healing by helping people learn to take healthy risks, communicate effectively, and grow together. Through ropes course facilitation, adventure-based learning, team-building programming, and essential behind-the-scenes coordination, the Adventure Specialist plays a key role in nurturing safety, belonging, and wellbeing.

If you enjoy helping groups grow, love experiential learning, and feel energized by both outdoor facilitation and administrative support, this role may be a perfect fit.

Hiring Range: $18.50 to $21.00/hour

Education/Experience:

  • Current certification or documentation of training to facilitate groups on low and high elements or willingness to be trained.
  • Previous administrative work experience preferred.
  • Previous work experience as a guide/facilitator.
  • Current certification in CPR/First Aid and ACCT Level II Practitioner Certification, or ability to obtain during introductory period.
Skills/Competencies:

Technical Competencies
  • Strong understanding of group dynamics and facilitation methods
  • Safety and rescue training; CPR/First Aid certification
  • Knowledge of adventure learning philosophy and outcomes
  • Experience with low ropes, high ropes, aerial adventure courses, or similar equipment
  • Ability to operate, inspect, and maintain adventure-program infrastructure
  • Proficiency with Microsoft Office and Google Workspace
  • Ability to learn scheduling/program-management software
  • Strong documentation and data-management skills (Excel/Google Sheets)
  • Accurate use of forms, incident reporting, and tracking tools
  • Valid Driver's License; willingness to travel to partner sites
Soft Skills
  • Excellent interpersonal and communication skills
  • Ability to work calmly under pressure, especially during rescues or crises
  • Strong customer service skills for phone, email, and in-person interactions
  • Creative problem solver with a growth mindset
  • Commitment to confidentiality and professionalism
  • Culturally responsive and trauma-informed approach
  • Self-motivated, dependable, and excited to learn
  • Able to work independently and in diverse teams
  • Passion for serving children and the child-serving workforce
Job Duties:

Team-Building & Facilitation
  • Coordinate and provide lead facilitation for team-building on the low ropes, Aerial Teams Course, and Aerial Adventure Park.
  • Facilitate off-site team-building sessions at partner venues (both lead and assist roles).
  • Assist with designing and delivering experiential and adventure-based Discover Scholarship programs for Crossnore children and families.
  • Setup, run, and debrief a variety of ground-based activities and initiatives.
  • Provide culturally responsive facilitation for diverse groups and participants.
  • Demonstrate a working knowledge of group development models and processing techniques to support effective debriefing.
Ropes Course Facilitation (as assigned)
  • Set up and operate low and high ropes course elements.
  • Explain safety gear; assist guests with proper harness and equipment setup.
  • Provide instructions on safe use of course equipment.
  • Monitor participant safety on and around the course, including entrances and exits.
  • Communicate with the guide team and group leaders to support smooth programming.
  • Facilitate group briefing, debriefing, and processing conversations.
  • Follow all safety procedures and Local Operating Procedures.
  • Make safe, skilled decisions-often under pressure-during rescues or unexpected incidents.
  • Administrative Support & Client Coordination
  • Communicate weekly with prospective clients; conduct needs assessments; prepare program proposals (no more than five pending clients at once).
  • Maintain accurate program records, tracking sheets, schedules, and paperwork.
  • Complete incident reports and required documentation promptly.
  • Support scheduling, logistics, and communication for MHA programming.
Maintenance & Operational Support
  • Assist the Manager of Miracle Heights Adventures with ongoing equipment maintenance and periodic infrastructure inspections.
  • Prepare program supplies, inspect gear, and maintain safe program spaces.
Mission Support
  • Represent MHA with professionalism, warmth, and trauma-informed care.
  • Contribute to an organizational culture rooted in safety, wellbeing, and belonging.
TYPICAL WORKING CONDITIONS
While performing the duties of this job, the employee will be subjected to outside conditions, including weather and insects. There is occasionally exposure to fumes or airborne particles and harsh chemicals. Noise level in the workplace is usually moderate.

PHYSICAL DEMANDS - Heavy
  • Position involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
  • Frequent ability to reach with hands, arms, and fingers to handle or free objects using tools or controls.
  • Frequently required to climb, balance, stoop, kneel, crouch, or crawl.
  • Ability to spend long periods of time standing, bending, stooping, and walking around the facility.
  • Visual ability including distance, peripheral, and depth perception.
  • Regularly required to talk and hear.
  • Able to climb stairs repeatedly.
  • The physical ability to work at heights up to 40' for extended periods of time.
  • The physical ability to tolerate required personal protective equipment such as closed-toe shoes, work gloves, ear protection, dust masks, safety belts and safety shoes on a continuous basis.

The above list is not all-inclusive. Other responsibilities may become necessary in the course of working routines and therefore be required.

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