Patient Services Coordinator

1 week ago

Van Alstyne, TX, United States Enterhealth Full time
Patient Services Coordinator (MA or CNA)

Front Office and Clinical Support

Salary: Up to $50,000 (based on experience)

We are seeking a compassionate, dependable, and patient-focused Patient Services Coordinator with a Medical Assistant or Certified Nurse Assistant credential to join our healthcare team. This role is ideal for someone who enjoys being the first point of connection for patients, takes pride in creating a calm and welcoming environment, and is comfortable supporting both front office operations and light clinical workflows within scope.

This position plays a critical role in the patient experience and day-to-day clinic flow. The right candidate is organized, emotionally intelligent, and understands that how patients are treated at the front of the house directly impacts care outcomes.

Key Responsibilities

  • Serve as the first point of contact for patients and families, in person and by phone

  • Coordinate patient check-in, check-out, and appointment scheduling

  • Verify patient information and support smooth front office flow

  • Support clinical staff as appropriate within the scope of MA or CNA certification

  • Communicate clearly, compassionately, and professionally with patients, families, and team members

  • Maintain patient confidentiality and adhere to HIPAA standards

  • Help ensure a clean, organized, and welcoming patient-facing environment

  • Perform additional duties as assigned by the Executive Director and/or Nurse Manager

Qualifications

  • Medical Assistant (MA) or Certified Nurse Assistant (CNA) certification required

  • Prior experience in a healthcare or medical office setting preferred

  • Strong customer service and communication skills

  • Calm, professional demeanor in a fast-paced environment

  • Comfortable using electronic medical records and scheduling systems

  • Strong organizational skills and attention to detail

What We're Looking For

  • A genuinely kind, patient-centered professional

  • Someone who takes ownership of their role and shows up consistently

  • A team player who values collaboration and patient dignity

  • A positive attitude with a willingness to learn and grow

Why Join Us

  • Supportive, collaborative healthcare environment

  • Meaningful, patient-facing work with real impact

  • Opportunity to grow within a clinical operations setting

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