Shift Leader

1 week ago

Brigham City, UT, United States Tropical Smoothie Cafe Full time
About the Role

Shift Leaders play a critical role at Tropical Smoothie Café. You set the tone for the shift, coach crew members, keep the café running smoothly, and ensure every guest receives "Unparalleled Hospitality." You are the bridge between team members and management and help maintain high standards of speed, cleanliness, and food quality.

If you're reliable, energetic, and enjoy leading a team, this position is a great step toward Assistant Manager and Café Manager roles.

What You'll Do
Shift Execution
  • Run fast-paced shifts with confidence and professionalism
  • Assign positions, manage break schedules, and keep the team organized
  • Ensure all stations meet brand standards for prep, portioning, and cleanliness
  • Support opening and closing duties with accuracy and accountability
  • Uphold and model "Tropitude" - positive energy and hospitality
Team Leadership & Training
  • Train, coach, and support crew members during shifts
  • Encourage teamwork and redirect performance issues respectfully
  • Maintain a positive, productive environment even during rushes
  • Ensure crew members follow safety, sanitation, and operational procedures
Guest Experience
  • Deliver friendly, accurate, and fast customer service
  • Handle guest concerns professionally and resolve issues quickly
  • Maintain consistent ticket times and drive service speed
Operational Responsibilities
  • Perform accurate drawer counts and follow cash-handling procedures
  • Monitor labor and make shift-level decisions to stay within targets
  • Support inventory control by minimizing waste and following prep guides
  • Keep the café clean and organized throughout the shift
What We're Looking For
  • Prior Tropical Smoothie Café experience or leadership experience in food service/retail
  • Strong communication and people skills
  • Ability to multitask in a fast-paced environment
  • Reliable, honest, and committed to leading by example
  • Someone who thrives under pressure and brings calm energy during rushes
  • Must be legally eligible to work within state and federal guidelines
Physical Requirements
  • Stand/walk for 6-8 hours
  • Lift/carry up to 25 lbs (ice, trash, stocking items)
  • Work in a fast-paced, guest-facing environment
  • Stay positive and efficient in stressful situations
Working Conditions
  • Flexible shifts with early mornings, evenings, weekends, or holidays as needed
  • Additional responsibilities related to opening/closing
  • Fun, fast-paced environment with no fryers
  • Expected to lead by demonstrating Tropical Smoothie Café core values
Why You'll Love Working Here
  • Clear pathway to Assistant Manager
  • Competitive pay + performance-based raises
  • Free food every shift-pick whatever sounds good that day.
  • Supportive, high-energy work culture
  • Leadership development and on-the-job training
  • Part-time or full-time opportunities
Supplemental pay
  • Tips
  • Bonus pay
Benefits
  • Flexible schedule
  • Employee discount

  • Shift Leader

    7 days ago

    West Valley City, UT, United States Marco's Pizza Full time

    Marco's Pizza #6029 - 2278 S 5600 W, West Valley, UT 84120 Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. To maintain that environment, we need Shift Leaders to be highly engaged and to display personal accountability and...

  • Shift Leader

    5 days ago

    Salt Lake City, UT, United States Panera Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    5 days ago

    Salt Lake City, UT, United States Panera Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    3 days ago

    Salt Lake City, UT, United States Panera Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    9 hours ago

    Salt Lake City, UT, United States Panera Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    7 days ago

    Salt Lake City, UT, United States Chick-fil-A Full time

    Now hiring Shift leaders with a starting wage of $15-17/hour DOE. Full-time and part-time positions available. Join our award-winning team, and come be a part of something that no one in our industry thought was possible. Located at 5171 S State Street in Murray, Utah, we are looking for dynamic people who have the heart to serve. The Shift Leader manages...

  • Shift Leader

    3 days ago

    Salt Lake City, UT, United States Chick-fil-A Full time

    Now hiring Shift leaders with a starting wage of $15-17/hour DOE. Full-time and part-time positions available. Join our award-winning team, and come be a part of something that no one in our industry thought was possible. Located at 5171 S State Street in Murray, Utah, we are looking for dynamic people who have the heart to serve. The Shift Leader manages...

  • Shift Leader

    2 weeks ago

    Salt Lake City, UT, United States Cafe Zupas Full time

    Shift Leader - 4 Raises Your First Year and No Sundays/Late Nights Eligible for 4 Raises your First Year No Sundays, Early Mornings, or Late Nights 100s of Leadership Positions to Grow Into Sound too good to be true? Our leaders can literally turn their phones off on Sunday. We do that every Sunday. It's just one example of many that make Cafe Zupas the...

  • Shift Leader

    20 hours ago

    Salt Lake City, UT, United States Utah Staffing Full time

    Shift Lead Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and...

  • Shift Leader

    11 hours ago

    Salt Lake City, UT, United States Utah Staffing Full time

    Shift Lead Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and...