Scrum Master

8 hours ago


Atlanta, GA, United States Apex Informatics Full time
Title: Scrum Master & Agile Coach

Location: Atlanta, GA

Job Description:

Facilitate events & train IT Team Leads (Scrum & accountability)
Train Team Leads in daily stand-ups, sprint planning, reviews, retrospectives, ticket board clean-ups, and best practices. Reinforce story refinement, prioritization, collaboration, and documentation.
Coach teams & train IT Leads to coach teams
Demonstrate Scrum/Kanban usage; ensure self-organization and continuous improvement. Hold Leads accountable to priority alignment. Train teams on incident management and collaborative issue resolution.
Analyze and remove impediments
Teach Leads to identify and remove blockers, manage incidents using PM tools, perform dependency analysis, and integrate findings into ceremonies.
Manage backlogs daily
Work with Technical Leads and IT Management to maintain a clean, priority-aligned backlog.
Promote continuous improvement
Lead retrospectives and ensure actionable improvements are documented, scheduled, and completed.
Reinforce process adherence
Ensure use of Scrum for developers and Kanban for infrastructure/operations. Implement WIP limits, workflow visualization, and documentation of repeatable tasks.
Foster collaboration
Guide Scrum and Kanban teams to communicate effectively for successful incremental deployments.
Drive team effectiveness
Document training, best practices, and maintain a Working Agreement to remove ambiguity around roles and responsibilities.

Skills and Qualifications (Minimum 5 Years with Agile Teams)
• Strong knowledge of Scrum and Kanban methodologies.
• Excellent facilitation, coaching, and mentoring skills with documentation capabilities.
• Ability to analyze, identify, and resolve team impediments/conflicts.
• Experience managing and prioritizing backlogs aligned with IT leadership priorities.
• Strong communication skills across technical teams, architects, PMs, security, and stakeholders.
• Understanding of Kanban fundamentals (visualizing workflow, limiting WIP, explicit policies).
• Understanding of Scrum best practices (daily scrums, alignment, risk analysis, iterative delivery).
• Servant leadership mindset.
• Proficient in Jira, Confluence, ServiceNow (ITSM & Agile), MS Teams, Office365.
• Agile Certification required (Scrum Master minimum).
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