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Retail Sales Associate

2 weeks ago


Santa Ana, CA, United States Stoneledge Furniture, LLC Full time

We Don't Follow Trends, We Create Them.

Make some serious Cash

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose at Ashley

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.

What You'll Do

  • Thrives in an environment that rewards for delivering world-class service and delighting our guests.
  • Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
  • Accurately and efficiently process sales orders, adhering to cash handling protocols.
  • Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
  • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks.
  • Meet and exceed sales goals, align to KPI's and performance standards.
  • Complete any additional tasks as assigned by management.
What You Bring
  • Legally authorized to work in the US.
  • At least 18 years old.
  • Ability to lift, tug, and pull 25 Ibs with or without accommodation.
  • High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred.
  • Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to.
  • Conveys information in a way that inspires action.
  • Gets excited by developing and sharing fresh ideas.
  • Ability to work flexible hours, including weekends and holidays.
  • Communicates information in a motivating manner that prompts action.
  • Flourishes in an environment that values exceptional service and customer satisfaction.
  • Maintain reliable attendance.
What's In It for You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance.
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K
  • Paid Time Off & Holidays
  • Paid Birthday
  • Weekly Pay

Learn more about who we are and the causes we support here

Apply now and find your home at Ashley

At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.

Apply today and find your home at Ashley

Compensation: 60-day training hourly rate upon hire = $20.00 to $20.00. Following the training period, this position pays an hourly rate of $16.50 - $16.50. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types.

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

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