Health Center Relations Specialist

5 days ago

Glendale, AZ, United States Terros Full time
Job Details

Job Location
Olive Avenue - Glendale, AZ

Position Type
Full Time

Education Level
High School Diploma/GED

Travel Percentage
In-Office

Job Shift
Day Shift

Job Category
Medical Front Office

Description

Terros Health is pleased to share an exciting and rewarding opportunity for aHealth Center Relations Specialistworking at our Olive AveHealth Center in Phoenix, AZ.The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers.You will be a great candidate if you have at least one- year relevant front office customer facing and focused service experience inhealthcare, hospitality or banking andwe will train you

The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork.Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional.If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 55 years.We help people live their lives in recovery and we save lives every day.

HOPE ~ HEALTH ~ HEALING

Terros Health made the list

"Most Admired Companies of 2020, 2022 & 2023"as awarded by AZ Big Media.

Terros Health is hiring a Health Center Relations Specialist for our Olive Ave Health Center in Phoenix, AZ.

Full Time, Employment

Spanish Speaking Preferred

Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality

(i.e., meeting or conventions, hotel), or Banking required.

Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred

Schedule: Work a closing shift once a week Monday to Thursday 11am to 8pm, and on Saturday rotation schedule is 7:30am to 5pm

Health Center Relations Specialist Duties Include:
  • Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
  • Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.
  • Review and update the daily schedules; ensuring all necessary data is accurately collected.
  • Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
  • Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.
Benefits & Wellness
  • Multiple medical plans - including a no premium plan for employees and their families
  • Multiple dental plans - including orthodontia
  • Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
  • 4 Weeks of paid time off in the first year
  • Wellness program
  • Pet Insurance
  • Group life and disability insurance
  • Employee Assistance Program for the Whole Family
  • Personal and family mental and physical health access
  • Professional growth & development - including scholarships, clinical supervision, and CEUs
  • Tuition discounts with GCU and The University of Phoenix
  • Working Advantage - Employee perks and discounts
    • Gym memberships
    • Car rentals
    • Flights, hotels, movies and more
  • Bilingual pay differential
Qualifications
  • High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.
  • At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered.
  • Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred.
  • Intermediate level of competency in Microsoft Suite and web-based programs.
  • Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment.
  • Excellent written and verbal communication skills.
  • Proven track record of delivering a high level of customer service in a healthcare setting.
  • This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience.
  • Must pass a TB Test, a criminal background check and drug test


Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Client Relations Specialist

    2 weeks ago

    Glendale, AZ, United States Team Green Marketing Full time

    Green Wellness Company looking for individuals who care about the environment, want to telecommute, and love helping people. Going green and reducing your carbon footprint is becoming more important to people, and our company has been green for over 28 years. Requirements: Excellent Written and Verbal Communication Skills Upbeat, Cheerful Personality...

  • Client Relations Specialist

    6 days ago

    Glendale, AZ, United States Team Green Marketing Full time

    Green Wellness Company looking for individuals who care about the environment, want to telecommute, and love helping people. Going green and reducing your carbon footprint is becoming more important to people, and our company has been green for over 28 years. Requirements: Excellent Written and Verbal Communication Skills Upbeat, Cheerful Personality...

  • Care Coordinator

    6 days ago

    Glendale, AZ, United States Terros Full time

    Job DetailsJob Location Olive Avenue - Glendale, AZ Position Type Full Time Education Level High School Diploma/GED Travel Percentage Up to 50% Job Shift Day Shift Job Category Behavioral Health/Social Work Description Terros Health is pleased to share an exciting and challenging opportunity for aFamilies FIRST - Care Coordinator in at our Olive Ave Health...

  • Care Coordinator

    1 week ago

    Glendale, AZ, United States Terros Full time

    Job DetailsJob Location Olive Avenue - Glendale, AZ Position Type Full Time Education Level High School Diploma/GED Travel Percentage Up to 50% Job Shift Day Shift Job Category Behavioral Health/Social Work Description Terros Health is pleased to share an exciting and challenging opportunity for aFamilies FIRST - Care Coordinator in at our Olive Ave Health...

  • Care Coordinator

    2 weeks ago

    Glendale, AZ, United States Terros Full time

    Job DetailsJob Location Olive Avenue - Glendale, AZ Position Type Full Time Education Level High School Diploma/GED Travel Percentage Up to 50% Job Shift Day Shift Job Category Behavioral Health/Social Work Description Terros Health is pleased to share an exciting and challenging opportunity for aFamilies FIRST - Care Coordinator in at our Olive Ave Health...

  • ED Registration Specialist

    12 hours ago

    Glendale, AZ, United States Health Advocates Network Full time

    Contract Job # 25013 ED Registration Specialist Acclivity Healthcare - Your personable, proven partner! Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and insurance providers. We are...

  • Assessment Clinician

    4 days ago

    Glendale, AZ, United States Terros Full time

    Job DetailsJob Location Olive Avenue - Glendale, AZ Position Type Full Time Education Level Master's Degree Travel Percentage In-Office Job Shift Day Shift Job Category Counseling Description Terros Health is pleased to share an exciting and rewarding opportunity for a Assessment Clinicianworking at our Olive Ave Health Center. Reporting to the Clinical...

  • Assessment Clinician

    1 week ago

    Glendale, AZ, United States Terros Full time

    Job DetailsJob Location Olive Avenue - Glendale, AZ Position Type Full Time Education Level Master's Degree Travel Percentage In-Office Job Shift Day Shift Job Category Counseling Description Terros Health is pleased to share an exciting and rewarding opportunity for a Assessment Clinicianworking at our Olive Ave Health Center. Reporting to the Clinical...

  • Assessment Clinician

    2 days ago

    Glendale, AZ, United States Terros Full time

    Job DetailsJob Location Olive Avenue - Glendale, AZ Position Type Full Time Education Level Master's Degree Travel Percentage In-Office Job Shift Day Shift Job Category Counseling Description Terros Health is pleased to share an exciting and rewarding opportunity for a Assessment Clinicianworking at our Olive Ave Health Center. Reporting to the Clinical...

  • Assessment Clinician

    6 hours ago

    Glendale, AZ, United States Terros Full time

    Job DetailsJob Location Olive Avenue - Glendale, AZ Position Type Full Time Education Level Master's Degree Travel Percentage In-Office Job Shift Day Shift Job Category Counseling Description Terros Health is pleased to share an exciting and rewarding opportunity for a Assessment Clinicianworking at our Olive Ave Health Center. Reporting to the Clinical...