Dispatcher

1 week ago

West Sacramento, CA, United States LHH Full time

Dispatcher (West Sacramento, CA)

LHH is partnering with a leading mechanical and energy services organization in West Sacramento, CA in search of a Dispatcher to support service and maintenance operations for a designated region.

This role offers the opportunity to join a well-established company known for delivering high-quality solutions in HVAC, building automation, and energy systems. You'll play a key part in coordinating field operations and ensuring exceptional customer service while working with a collaborative team that values efficiency and client satisfaction.

The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and has prior experience in dispatching within technical or service industries. If you enjoy problem-solving and managing multiple priorities while maintaining excellent communication with customers and technicians, this role is for you.

Key Responsibilities:

  • Serve as the primary contact for service and maintenance accounts within a specific geographic area.
  • Manage daily scheduling and dispatching for field technicians.
  • Handle incoming service calls, assess urgency, and schedule accordingly.
  • Oversee service calls from receipt through billing, ensuring timely completion.
  • Continuously monitor and update the dispatch board throughout the day.
  • Generate and process quotes, purchase materials, and coordinate manpower.
  • Ensure compliance with company protocols, including timesheet and report submissions.
  • Assist with payroll approvals and maintain accurate job records.

Qualifications:

  • High School Diploma or equivalent required.
  • Previous dispatch experience in HVAC or related technical service industry required.
  • Minimum 4 years of customer service and dispatch experience required.
  • Strong decision-making and problem-solving skills.
  • Proficiency in Microsoft Word and Excel.
  • Purchasing experience preferred.

Job Type: Contract (6 months)

Start Date: ASAP

Location: Fully on-site in West Sacramento, CA

Hours: Full-time

Pay Rate: $38-$40 per hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, please visit:

The Company will consider qualified applicants with arrest and conviction records in accordance with applicable laws, including the California Fair Chance Act and local ordinances.

If you have the qualifications above and are interested in this opportunity - please apply today If you are curious what else is available, please review the LHH website

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