Regional Service Director

12 hours ago

Cleveland, OH, United States Berger Communities Full time
Apartment Regional Service Director

$80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement.

Benefits available on the 1st of the month, following only 30 days of employment:
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts for Medical Expenses and Dependent Care
  • Short-Term Disability Income Insurance - at no cost
  • Long-Term Disability Income Insurance - at no cost
  • Life Insurance
  • 401K plan with employer match
Added benefits:
  • Tuition assistance program
  • $1,000 employee referral rewards
  • 15 PTO days per year
  • 1 volunteer time off day per year
  • Paid holidays and 2 floating holidays
  • 20% rent discount at any Berger community - eligible on your first day of employment
Type: Full Time, 8AM-4:30PM

Location: Cleveland, OH and Pittsburgh, PA.

Minimum Experience: 8 years in Property Management at a Service Manager level or beyond.

Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus.

Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies.

What you'll do:
  • Lead and mentor Service Managers and maintenance teams.
  • Oversee maintenance operations, inspections, and compliance.
  • Support preventive maintenance and quality assurance programs.
  • Respond to emergencies and ensure readiness for regulatory reviews.
  • Drive operational efficiency and partner with vendors.

Why Berger?
At Berger, we're dedicated to serving our residents, supporting our teams, and delivering great results. You'll join a people-first culture with competitive pay, benefits, and opportunities for growth.

#INDSJ

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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