Client Relationship Representative
2 days ago
Beloform is a forward-thinking events and brand-experience firm dedicated to delivering exceptional, detail-driven moments for corporate, private, and large-scale clients. We combine creativity, strategy, and flawless execution to bring innovative event concepts to life. Our team values professionalism, collaboration, and a commitment to excellence. At Beloform, we believe in elevating every project with precision, purpose, and unmatched quality.
Job Description
We are seeking a highly motivated Client Relationship Representative to join our dynamic team in Phoenix. The ideal candidate is a strong communicator who thrives in a professional, fast-paced environment and enjoys building meaningful connections with clients. This role plays a pivotal part in ensuring client satisfaction, identifying needs, and maintaining smooth communication between clients and internal departments.
Responsibilities
- Serve as the primary point of contact for client inquiries and service needs.
- Maintain positive, long-term relationships by delivering attentive and reliable support.
- Identify client goals and help connect them to the appropriate company services.
- Ensure accurate documentation and timely follow-up on all client interactions.
- Coordinate with internal teams to resolve concerns and enhance the client experience.
- Monitor account status and provide proactive updates to clients.
- Uphold Beloform's standards of professionalism, reliability, and service excellence
- Strong verbal and written communication skills.
- Excellent organizational and time-management abilities.
- Ability to build rapport and maintain professional relationships.
- Problem-solving skills and a client-focused mindset.
- Adaptability and a proactive approach to learning.
- Competitive salary range of $52,000 - $56,000 per year.
- Opportunities for career growth and professional development.
- Supportive and collaborative work environment.
- Comprehensive training and continuous skill-building resources.
- Stable, full-time position with long-term advancement potential.
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