New Patient Scheduler

2 weeks ago

Clearwater, FL, United States LifeWorks Wellness Center Inc Full time

LifeWorks Wellness Center is seeking a compassionate, persistent, and highly organized New Patient Scheduler – Appointment Setter to support our New Patient Scheduling team. This role is critical in ensuring prospective patients who inquire about our services are promptly contacted, supported, and connected with the appropriate scheduler to begin their care journey.
This is a phone-focused position ideal for someone who enjoys helping people, excels at follow-up, and thrives in a fast-paced medical office environment.

Who we are:
LifeWorks Wellness Center is the largest integrative medicine practice in the US, as well as Florida’s leading natural health clinic. We are proud to provide patients with alternative medical doctors that treat a wide range of chronic health conditions, naturally. People travel from all over the world to see our doctors and receive our lifesaving holistic treatment programs.

Key Responsibilities

  • Contact prospective patients via phone, text, and email who have requested information
  • Must be able to communicate effectively by actively listening, acknowledging information or feedback received, and demonstrating clear understanding of appropriate responses and actions. Demonstrates persistence and follow-through in outbound communication.
  • Verify and confirm patient contact information
  • Transfer prospective patients to a New Patient Scheduler or schedule a callback when appropriate
  • Educate prospective patients on available services, appointment types, and associated costs
  • Maintain accurate documentation within the CRM system
  • Communicate regularly with the Lead New Patient Scheduler and escalate concerns as needed
  • Maintain patient confidentiality and adhere to all professional, ethical, and regulatory standards
  • Contribute to a supportive, patient-centered environment
Qualifications
  • Strong phone presence with excellent listening and communication skills
  • Demonstrated persistence, follow-through, and attention to detail
  • Compassionate, patient-focused demeanor with the ability to support individuals who may be ill or distressed
  • Highly organized, dependable, and able to multitask in a high-volume environment
  • Ability to manage emotionally sensitive conversations with professionalism
Education and/or Experience
  • High school diploma or GED required
  • Minimum of 2 years of phone-based experience
  • At least 1 year of experience in a medical office or healthcare setting
  • Typing speed of at least 40 WPM with intermediate computer proficiency
Language Skills
  • Must speak, read, write, and type English fluently
  • Superior verbal and written communication skills required
Physical Demands of Position:
While performing the duties of this job, the employee must be able to:
 
  • Ability to sit, type, and speak on the phone for extended periods (up to 8 hours)
  • Ability to climb stairs and move between buildings on campus
  • Ability to work in a shared office environment
Compensation: $21-$22 per hour

Hours:
• Full-time, minimum of 37.5 hours per week
• Monday through Friday

Benefits:
  • Employer sponsored Health, dental and vision insurance
  • Health savings account
  • Employee discount
  • Paid Time Off
  • Holiday Pay

LifeWorks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.

  • New Patient Scheduler

    4 days ago

    Clearwater, FL, United States LifeWorks Wellness Center Inc Full time

    *$350 sign on bonus after 6 months of employment* Job Description LifeWorks Wellness Center is seeking a compassionate, detail-oriented, and sales-driven New Patient Scheduler to join our expanding team. This role is vital in supporting new patients as they begin their journey with our clinic. The ideal candidate will deliver an exceptional first impression,...

  • New Patient Scheduler

    7 days ago

    Clearwater, FL, United States LifeWorks Wellness Center Inc Full time

    *$350 sign on bonus after 6 months of employment* Job Description LifeWorks Wellness Center is seeking a compassionate, detail-oriented, and sales-driven New Patient Scheduler to join our expanding team. This role is vital in supporting new patients as they begin their journey with our clinic. The ideal candidate will deliver an exceptional first impression,...

  • New Patient Scheduler

    1 week ago

    Clearwater, FL, United States LifeWorks Wellness Center Inc Full time

    *$350 sign on bonus after 6 months of employment* Job Description LifeWorks Wellness Center is seeking a compassionate, detail-oriented, and sales-driven New Patient Scheduler to join our expanding team. This role is vital in supporting new patients as they begin their journey with our clinic. The ideal candidate will deliver an exceptional first impression,...

  • New Patient Scheduler

    13 hours ago

    Clearwater, FL, United States LifeWorks Wellness Center Inc Full time

    *$350 sign on bonus after 6 months of employment* Overview LifeWorks Wellness Center is seeking a compassionate, detail-oriented, and sales-driven New Patient Scheduler to join our expanding team. This role is vital in supporting new patients as they begin their journey with our clinic. The ideal candidate will deliver an exceptional first impression, ensure...

  • RN Clinical Nurse Coordinator New Tampa FSED

    6 days ago

    Clearwater, FL, United States HCA Florida New Tampa Emergency Full time

    Description IntroductionDo you have the career opportunities as a RN Clinical Nurse Coordinator New Tampa FSED you want in your current role? We invest in what matters most to nurses like you - at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA Florida New Tampa Emergency which is a part of the nation's...

  • RN Clinical Nurse Coordinator New Tampa FSED

    7 days ago

    Clearwater, FL, United States HCA Florida New Tampa Emergency Full time

    Description IntroductionDo you have the career opportunities as a RN Clinical Nurse Coordinator New Tampa FSED you want in your current role? We invest in what matters most to nurses like you - at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA Florida New Tampa Emergency which is a part of the nation's...

  • Registered Nurse New Tampa Freestanding ED

    2 weeks ago

    Clearwater, FL, United States HCA Florida New Tampa Emergency Full time

    Description Introduction Are you looking for a place to deliver excellent care patients deserve? At HCA Florida New Tampa Emergency we support our colleagues in their positions. Join our Team as a(an) Registered Nurse New Tamp Freestanding ED and access programs to assist with every stage of your career. Benefits HCA Florida New Tampa Emergency, offers a...

  • Registered Nurse New Tampa Freestanding ED

    2 weeks ago

    Clearwater, FL, United States HCA Florida New Tampa Emergency Full time

    Description Introduction Are you looking for a place to deliver excellent care patients deserve? At HCA Florida New Tampa Emergency we support our colleagues in their positions. Join our Team as a(an) Registered Nurse New Tamp Freestanding ED and access programs to assist with every stage of your career. Benefits HCA Florida New Tampa Emergency, offers a...

  • Registered Nurse New Tampa Freestanding ED

    2 weeks ago

    Clearwater, FL, United States HCA Florida New Tampa Emergency Full time

    Description Introduction Are you looking for a place to deliver excellent care patients deserve? At HCA Florida New Tampa Emergency we support our colleagues in their positions. Join our Team as a(an) Registered Nurse New Tamp Freestanding ED and access programs to assist with every stage of your career. Benefits HCA Florida New Tampa Emergency, offers a...

  • Registered Nurse New Tampa Freestanding ED

    2 weeks ago

    Clearwater, FL, United States HCA Florida New Tampa Emergency Full time

    Description Introduction Are you looking for a place to deliver excellent care patients deserve? At HCA Florida New Tampa Emergency we support our colleagues in their positions. Join our Team as a(an) Registered Nurse New Tamp Freestanding ED and access programs to assist with every stage of your career. Benefits HCA Florida New Tampa Emergency, offers a...