Learning Support Specialist II

1 day ago

Laredo, TX, United States Texas A&M International University Full time
Job Title
Learning Support Specialist II

Agency
Texas A&M International University

Department
ACE - Academic Support

Proposed Minimum Salary
Commensurate

Job Location
Laredo, Texas

Job Type
Staff

Job Description

Job Summary

The Learning Support Specialist II, under general supervision, works in close collaboration with faculty and staff to provide exceptional support services across learning spaces, with a particular emphasis on assisting in maximizing the effectiveness of a variety of learning systems. Serves as an advocate for the integration of innovative technology and the advancement of the efficiency and effectiveness of the learning environment.

Essential Duties and Responsibilities
  • Works with students, faculty, and staff at various levels to troubleshoot and resolve end-user related support issues in the use of the Learning Management System (LMS) and other learning technologies.
  • Provides triage instructions using a variety of communications systems.
  • Assists in the testing of new applications and system configurations.
  • Assists in the research and development of new solutions to enrich and supplement instruction.
  • Maintains up to date expert knowledge and skills of evolving LMS features and procedures to include building/updating LMS documentation and video tutorials.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities
  • Train and mentor Supplemental Instructors (SI) on key concepts that must be covered in each course.
  • Demonstrate academic best practices for specific subjects and assignments, including writing research papers, giving presentations, developing study habits, managing test anxieties, and organizing class notes.
  • Communicate closely with faculty and tutors on student issues and academic matters.
  • Identify and conduct targeted intervention for at-risk students.
  • Collect, track, and monitor data on student progress and generate regular reports for the deans.
  • Develop and distribute handouts and study notes for traditionally challenging courses.
Minimum Requirements
  • Education - Bachelor's degree in a related field
  • Experience - Two years of related experience.
Preferred Education and Experience
  • Advanced degree in the related field of support
  • Experience in tutoring, teaching, working with college students
  • Experience working with at-risk adults
  • Experience working with freshmen through senior
  • Experience in clinical practices for related majors
Knowledge and Abilities

Knowledge of:
  • Word processing, spreadsheet, and database applications.
Ability to:
  • Multitask and work cooperatively with others.
  • Excellent customer service and time management skills.
  • Strong verbal and written communication skills.
  • Strong interpersonal and organizational skills.
  • Present information clearly and concisely.
  • Work independently and as part of a team.
Preferred Knowledge and Abilities

Knowledge of:
  • Instructional best practices and assessment of learning outcomes
  • Skilled data collection and analysis
  • Strong communication with professors and staff
  • Strong leadership dispositions in monitoring SI leaders
Licensing / Professional Certification - None.

Physical Requirements - None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally does not supervise employees.

Other Requirements
  • Work beyond normal office hours and/or work on weekends.
  • Position requires on campus, face-to-face interactions.
  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.
Salary: $19.06/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:
  • Resume
  • Cover Letter
  • 3 -5 professional references and their full contact information
  • Unofficial transcripts


All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

  • Learning Support Specialist II

    1 day ago

    Laredo, TX, United States Texas A&M Full time

    Job Title Learning Support Specialist II Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Learning Support Specialist II, under general supervision, works in close collaboration with faculty and staff to provide...

  • Learning Support Specialist II

    22 hours ago

    Laredo, TX, United States Texas A&M Full time

    Job Title Learning Support Specialist II Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Learning Support Specialist II, under general supervision, works in close collaboration with faculty and staff to provide...

  • Learning Support Specialist I

    2 weeks ago

    Laredo, TX, United States Texas A&M International University Full time

    Job Title Learning Support Specialist I Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Learning Support Specialist I, under general supervision, attends and assists teaching assigned courses and provides supplemental...

  • Learning Support Specialist I

    1 day ago

    Laredo, TX, United States Texas A&M International University Full time

    Job Title Learning Support Specialist I Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Learning Support Specialist I, under general supervision, attends and assists teaching assigned courses and provides supplemental...

  • Learning Support Specialist I

    2 weeks ago

    Laredo, TX, United States Texas A&M International University Full time

    Job Title Learning Support Specialist I Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Learning Support Specialist I, under general supervision, attends and assists teaching assigned courses and provides supplemental...

  • Learning Support Specialist I

    2 weeks ago

    Laredo, TX, United States Texas A&M International University Full time

    Job Title Learning Support Specialist I Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Learning Support Specialist I, under general supervision, attends and assists teaching assigned courses and provides supplemental...

  • Learning & Development Specialist I

    1 day ago

    Laredo, TX, United States International Bank of Commerce Full time

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement...

  • Mission Support Specialist

    24 hours ago

    Laredo, TX, United States Customs and Border Protection Full time

    Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Laredo Field Office, Port of Laredo, TX, located in Laredo, TX. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above....

  • Mission Support Specialist

    3 days ago

    Laredo, TX, United States Customs and Border Protection Full time

    Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Laredo Field Office, Port of Laredo, TX, located in Laredo, TX. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above....

  • Traveling Occupational Therapist

    7 days ago

    Laredo, TX, United States HealthCare Support Full time

    Healthcare Support is seeking a travel Occupational Therapist for a travel job in Laredo, Texas. Job Description & Requirements Specialty: Occupational Therapist Discipline: Therapy Start Date: ASAP Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel Healthcare Support Job ID 479229. Pay package is based on 8 hour shifts and 40 hours...