Veterinarian receptionist aka client satisfaction specialist

1 week ago

Macon, GA, United States Hudspeth Animal Hospital Full time
Benefits
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About the Role

Join our dedicated team at Hudspeth Animal Hospital as a Veterinarian Receptionist, also known as a Client Satisfaction Specialist In this vital role, you'll be the first point of contact for our pet owners, ensuring a warm and welcoming experience while supporting our veterinary staff in providing exceptional care.

Responsibilities
  • Greet clients and their pets with a friendly and compassionate demeanor.
  • Manage appointment scheduling and follow-up communications efficiently.
  • Handle client inquiries and provide information about services and procedures.
  • Process payments and maintain accurate financial records.
  • Assist in maintaining a clean and organized reception area.
  • Collaborate with veterinary staff to ensure seamless patient care.
  • Utilize practice management software to track client information and appointments.
  • Promote client education and awareness of preventive care services.
Requirements
  • High school diploma or equivalent; experience in a veterinary or customer service setting preferred.
  • Strong communication skills and a passion for animal welfare.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient in using computer systems and veterinary software.
  • Detail-oriented with excellent organizational skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Empathetic and patient demeanor when interacting with clients and pets.
  • Team player with a positive attitude and commitment to client satisfaction.
About Us

Hudspeth Animal Hospital has proudly served the Macon, GA community for over 50 years, providing top-notch veterinary care with a personal touch. Our clients love us for our compassionate service and commitment to their pets' well-being, while employees appreciate our supportive work environment and dedication to professional growth.

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