Alarm Dispatcher- Graveyard

7 days ago


Seattle, WA, United States AtWork - Seattle South Full time

Our client is the leader in residential and commercial life safety solutions. Established in 1976, they specialize in comprehensive security, fire, and life safety systems for installations ranging from single-family homes to major retail centers throughout Washington State. Responsibilities Respond to incoming alarm signals in accordance with documented procedures and accurately document each action taken for historical records. Processing over-the-phone requests Dispatching on Fire, Security, Medical, and Life/Safety alarm events Comprehend and evaluate alarm signal events quickly and accurately Review the account signal traffic history accurately and quickly Relay account/signal information in a complete and informationally dense manner Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Skills Excellent Communication Skills Fluency in written and spoken English Type 25 words per minute Prior Customer Service or Call Center Experience Preferred Ability to remain calm in high-pressure situations Must be able to pass background checks and drug testing



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