Transportation Dispatcher
3 days ago
Pittsburgh Transportation Group – Pittsburgh, PA
Pittsburgh Transportation Group is hiring a full‑time Transportation Dispatcher to join our operations team. In this essential role, you’ll oversee daily fleet and driver activity, manage shuttle and charter routing, coordinate vehicle assignments, and support maintenance planning to keep service running smoothly and reliably.
If you thrive in a fast‑paced environment and enjoy keeping transportation on track, we want to hear from you
Shift Options:- Sunday – Thursday: 11:00 AM – 7:00 PM
- Monday – Friday: 3:30 AM – 11:30 AM
- Monitor and support daily shuttle and charter operations
- Plan, route, and dispatch scheduled services in line with company policies and contracts
- Assist with weekly driver schedules and adjust assignments to maximize fleet utilization
- Serve as a primary contact for drivers—providing guidance and resolving concerns
- Collect route data, track performance metrics, and prepare daily operational reports
- Assign vehicles strategically and coordinate with maintenance teams for inspections and repairs
- Communicate professionally with customers regarding schedules, reservations, and service inquiries
- Process new bookings, updates, and cancellations accurately
- Partner with Safety & Training teams to ensure compliance with policies and regulations
- Respond promptly to customer feedback and service issues
- High school diploma or equivalent required
- Minimum 2 years of experience in dispatching, routing, fleet coordination, or transportation operations (preferred)
- Strong communication, organization, and multitasking skills
- Dependable, proactive, and team‑oriented mindset
- Commitment to excellent customer service
- Be part of an innovative, service‑driven team keeping Pittsburgh moving
- Play a key role in daily operations and customer satisfaction
- Opportunities for growth within a respected transportation provider
Start your career as a Transportation Dispatcher with Pittsburgh Transportation Group and help shape the future of transit in Pittsburgh.
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