Meters Technical Specialist
2 weeks ago
Technology Specialists act as product escalation function for both Meter Specialists and Field Technicians. Technology Specialists work to resolve high-level product concerns as they relate to submetering and the Meters department. The process includes, but is not limited to, researching and understanding meter issues from simpler to more complex systems, support of mixed systems, Gas & Electric issues along with related legal and compliance issues.
Responsibilities
- Offer cause and effect explanations to clients for product concerns that they have
- Following up with Conservice team members to ensure that solutions are found
- Understand or research complex and less known systems to find solutions in a timely manner
- Organizing workload by filtering emails and chats based on priority
- Organize and track information to effectively prioritize work
- Communicate with leadership, field technicians and clients regarding challenges and then brainstorm ideas to resolve
- Document recurring simpler issues that could be resolved by Meter Specialists to enable faster initial resolution and increase skills
- Other duties as assigned by leadership
- Qualified to support all basic meter systems (NextCentury, Tehama, and Inovonics)
- Qualified to support at least 2 more complex systems or Gas & Electric issues.
- Able to clearly explain complex technical issues, both verbally and in writing.
- Expert at prioritizing important and urgent work to meet deadlines
- Able to solve a range of issues from redundant to complex
- Able to independently analyze and reason to make unaided decisions
- Talent to stay positive and productive under pressure
- Preferred nine months Meters Department experience
- Understand at least 2 more complex systems or Gas & Electric issues.
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NAS Meters Specialist
2 days ago
Logan, UT, United States Conservice Full timeMeters Setup SpecialistDepartment: NEW ACCOUNT SETUPLocation: Hybrid (In office Tuesday, Wednesday, and Thursday)Overview Meters Specialists are responsible for obtaining reads and importing them into our system for all NAS sub-metered properties. They communicate with the client or installer directly to resolve meter issues and gain access to their system....
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NAS Meters Specialist
13 hours ago
Logan, UT, United States Conservice Full timeMeters Setup SpecialistDepartment: NEW ACCOUNT SETUPLocation: Hybrid (In office Tuesday, Wednesday, and Thursday)Overview Meters Specialists are responsible for obtaining reads and importing them into our system for all NAS sub-metered properties. They communicate with the client or installer directly to resolve meter issues and gain access to their system....
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NAS Meters Specialist
2 weeks ago
Logan, UT, United States Conservice Full timeMeters Specialists are responsible for obtaining reads and importing them into our system for all NAS sub-metered properties. They communicate with the client or installer directly to resolve meter issues and gain access to their system. They review consumption to make sure we are within range of our expected recovery and pursue workarounds as needed....
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Information Technology Specialist
21 hours ago
Logan, UT, United States Bridgerland Technical College Full timeBTECH is looking for a skilled IT support Specialist to join our Information Systems department. We are looking for a successful individual with the technical skills that can maintain essential IT operations. This position is critical in ensuring a smooth and productive technology environment for our faculty, staff, and students. The ideal candidate will...
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Information Technology Specialist
1 week ago
Logan, UT, United States Bridgerland Technical College Full timeBTECH is looking for a skilled IT support Specialist to join our Information Systems department. We are looking for a successful individual with the technical skills that can maintain essential IT operations. This position is critical in ensuring a smooth and productive technology environment for our faculty, staff, and students. The ideal candidate will...
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Information Technology Specialist
2 weeks ago
Logan, UT, United States Bridgerland Technical College Full timeBTECH is looking for a skilled IT support Specialist to join our Information Systems department. We are looking for a successful individual with the technical skills that can maintain essential IT operations. This position is critical in ensuring a smooth and productive technology environment for our faculty, staff, and students. The ideal candidate will...
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Information Technology Specialist
7 days ago
Logan, UT, United States Bridgerland Technical College Full timeBTECH is looking for a skilled IT support Specialist to join our Information Systems department. We are looking for a successful individual with the technical skills that can maintain essential IT operations. This position is critical in ensuring a smooth and productive technology environment for our faculty, staff, and students. The ideal candidate will...
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Supply Chain Specialist
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Associate Automation Specialist
2 weeks ago
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Associate Automation Specialist
1 week ago
Logan, UT, United States Conservice Full timeAbout the Role Do you thrive on solving complex, logic-based puzzles? Are you a fast learner who enjoys transforming chaos into clarity? We are looking for an Automation Specialist to join our Intelligent Document Processing team. This role focuses on developing, optimizing, and maintaining document parsing templates - particularly using platforms like ABBYY...