CUSTOMER SERVICE REPRESENTATIVE

7 days ago

Marion, OH, United States The First Citizens National Bank of Upper Sandusky Full time

Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions, as well as assisting with reception coverage at the Main Office. Responsible for protection of the Bank's assets through adequate security and fraud prevention measures.

Principal Activities (Daily Activities):

  • Reliably accepts and processes customer transactions consisting of:
-Cash and coin deposits

-Checking and savings deposits

-Mortgage, commercial, and installment payments

-Redeem Series E & EE Savings Bonds

-Cash checks

-Count and wrap coin

-Back-counter processing

-Collect fees for services where applicable

-Issue credit card cash advances

-Prepare cash and general ledger debits and credits

-Night deposit bags and daily mail deposits

-Issuance of Cashier Checks & Money Orders

-Knowledge of Bank's deposit products
  • Reconciles and balances cash drawer daily in accordance with Bank policy. Efforts to locate unresolved errors. Assures only minimum amounts of cash necessary for efficient teller operation according to policy.
  • Reception Duties: Answering all incoming calls and in-person inquiries. Correctly transferring incoming calls in a timely and professional manner. Perform word processing and other administrative support including, but not limited to, report and policy preparation, as well as faxing/scanning.
  • Maintains a clean working area according to policy. Personal appearance is neat and professional according to policy.
  • Granted authority to authorize Bank Cashier Checks by signature within assigned operating limits.
  • Complete Currency Transaction Reports for any cash transaction over $10,000 when required.
  • Responsible for monetary decisions & reporting situations regarding potential fraud.
  • Responsible for protection of the Bank's assets through awareness of unusual happenings or suspicious individuals.
  • Maintain appropriate security control of cash and other articles of value in adherence to security policy.
  • ATM balancing and reconciling as required.
  • Vault balancing and reconciling as required.
  • Assist customers with additional products/services to suit customers' needs for cross selling.
  • Maintains compliance to all government regulations, including Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability, CRA and Regulation DD).

o Promote positive image of bank involvement in community initiatives and organizations.

o Ability to travel/work at other banking center locations as needed.

Requirements

High school GED or equivalent; cash handling and customer service experience; typing, computer skills and telephone skills; math skills and ability to comprehend, interpret, and apply detailed information; strong interpersonal skills.

Wages are commensurate with experience, and a complete benefits package is providing including educational reimbursement with First Citizens paying 100% of tuition for full time employees; student loan dept repayment; paid time off; 401(k); health, dental, vision insurance; and more.

This job description/posting does not list all the duties of the job. This job description/posting may be revised at any time. This job description/posting is not to be implied as a contract for employment for any length of time and will not change the employee's at will relationship. Either the employer or the employee may terminate employment at any time. Equal Opportunity Employer D/V.

  • Customer Service Representative

    2 weeks ago

    Marion, OH, United States WesBanco Bank Inc. Full time

    Back Customer Service Representative - Marion #23-8588 Marion, Ohio, United States Apply X Facebook LinkedIn Email Copy Location Location: This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be James - Way, Marion OH Banking Center. Market Cleveland Work Hours...

  • Member and Service Representative Rec Center Site

    2 weeks ago

    Marion, OH, United States Marion Family YMCA Full time

    The Marion Family YMCA has partnered with Marion City and Marion City Schools to operate the Rec and Resource Teen Center at 240 West Church Street, in downtown Marion. The Rec Center will offer a centralized, safe location for teens (grades 6-12) to socialize, seek support, and engage in activities and resources that will help prepare them for success. The...

  • Member and Service Representative Rec Center Site

    1 week ago

    Marion, OH, United States Marion Family YMCA Full time

    The Marion Family YMCA has partnered with Marion City and Marion City Schools to operate the Rec and Resource Teen Center at 240 West Church Street, in downtown Marion. The Rec Center offers a centralized, safe location for teens (grades 6-12) to socialize, seek support, and engage in activities and resources that will help prepare them for success. The Rec...

  • Customer Service Associate II

    1 week ago

    Marion, OH, United States Dollar Tree Full time

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of...

  • Customer Service Associate I

    1 week ago

    Marion, OH, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    1 week ago

    Marion, OH, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    1 week ago

    Marion, OH, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Field Representative

    2 weeks ago

    Marion, OH, United States RetailData Full time

    Field Representative - Part Time Location: Marion, OH 43302, USA Apply Workplace Type: On-site Zip Code: 43302 Job ID: 49882 Standard Hours: 1-5 Compensation Range: $13.00 - $18.00 The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience. Informed retailers are succeeding, and RDSolutions is...

  • Health Care Assistant

    2 weeks ago

    Marion, OH, United States Third Street Family Health Service Full time

    Job Type Full-time Description What We're Looking For Are you a proactive problem-solver who takes pride in delivering meaningful work that makes a lasting impact? We're looking for a driven and detail-oriented professional to join our team as a Health Care Assistant I. In this role, you'll play a vital part in ensuring a smooth and efficient patient...

  • Psychiatric-Mental Health Nurse Practitioner

    1 week ago

    Marion, OH, United States Third Street Family Health Service Full time

    Job Type Full-time Description What We're Looking For Are you a proactive problem-solver who takes pride in delivering meaningful work that makes a lasting impact? We're looking for a driven and detail-oriented professional to join our team as a Psychiatric-Mental Health Nurse Practitioner. In this role, you'll play a vital part in psychiatric-mental health...